Should I be worried?

Swordy · 12th May 2011, 17:11

I've been debating wether to put this up here........

Just before the bank holiday I bought (through paypal) a set of Mk1 Projector headlamps from a member on here.

I was told it was picked up by a courier firm with a 3-5 day guaranteed delivery time. Well its about 2 weeks now...if not more.
As time has gone by the parcel has not arrived.
I contacted the member and was told he would contact the company and chase things up. By pm on here he offered me a full refund if it turned out to be lost. I was later told the courier company were due to call me. which didn't happen.

Whats also worrying is that he said he couldn't send me a copy of the courier invoice as it didn't allow him to copy it and that when he tried the tracking number it didn't show up.

However when I pm'd and asked for the delivery reference and tracking number, so I could call the company,I've got no reply.

Thats 2 days ago now.....

I hate all this.

Paul

vindaloo · 12th May 2011, 17:41

If he is as good as his word, then I'd say with your lack of tracking information and the passage of 2 weeks I'd give him maybe 3-4 days to come up with the goods & if no go then request a full refund.

The contract for carriage is his as I guess he organised it and he should put pressure on the courier and inform you of his progress.

Swordy · 12th May 2011, 17:55

Just a shame I was looking forward to getting some projectors.

I also do realise other people have lots going on too!

Paul

HOMER · 12th May 2011, 18:17

Send him another pm asking for the tracking number or a full refund ,if he can supply the number, the goods can easily be traced .I was a courier and 2 weeks is a long time for it to be missing so I would say it is probably lost or wasn't sent in the first place

rizel23 · 12th May 2011, 18:47

put in a Paypal claim, i never mess about with these things, you only have a set amount of time (45 days i think) if he's genuine he will supply Paypal and yourself all the info you need and refund ASAP. If you paid via Credit Card they are also liable, and can issue a charge back too. I always pay stuff of value via credit card and Paypal as you have double the protection.

Dragrad · 12th May 2011, 23:13

Paul - PM sent.

Swordy · 17th May 2011, 20:12

Sadly it doesn't look good for the set of Mk1 projector headlamps I bought from a fellow member. (Last promised delivery time was 10am this Monday).

I think I paid for the headlights around the 24th April and the parcel still hasn't shown up.

Getting 101 reasons from the seller and have been offered 3/4 of my money back. Got 1/2 back into my paypal account already.

I'm getting married on the 28th of this month...I really don't need all this ****.

All I wanted was the headlamps.

vindaloo · 17th May 2011, 20:30

Hope it all works out for you, doesn't sound like the sort of fellow member we hope for does it?

Jakg · 17th May 2011, 20:37

Quote:

Originally Posted by Swordy

Getting 101 reasons from the seller and have been offered 3/4 of my money back. Got 1/2 back into my paypal account already.

Such a large partial refund would set warning bells ringing...

Who was the member?

Dragrad · 17th May 2011, 21:12

Quote:

Originally Posted by Jakg

Such a large partial refund would set warning bells ringing...

Who was the member?

For the time being, that will remain off forums, whilst the OP is in negotiation.

12th May 2011, 17:11	#1
Swordy Posted a thing or two rover 75 Saloon, Rover 75 Tourer Join Date: Aug 2010 Location: Hornchurch Posts: 1,180 Thanks: 361 Thanked 79 Times in 60 Posts	Should I be worried? I've been debating wether to put this up here........ Just before the bank holiday I bought (through paypal) a set of Mk1 Projector headlamps from a member on here. I was told it was picked up by a courier firm with a 3-5 day guaranteed delivery time. Well its about 2 weeks now...if not more. As time has gone by the parcel has not arrived. I contacted the member and was told he would contact the company and chase things up. By pm on here he offered me a full refund if it turned out to be lost. I was later told the courier company were due to call me. which didn't happen. Whats also worrying is that he said he couldn't send me a copy of the courier invoice as it didn't allow him to copy it and that when he tried the tracking number it didn't show up. However when I pm'd and asked for the delivery reference and tracking number, so I could call the company,I've got no reply. Thats 2 days ago now..... I hate all this. Paul

12th May 2011, 17:55	#3
Swordy Posted a thing or two rover 75 Saloon, Rover 75 Tourer Join Date: Aug 2010 Location: Hornchurch Posts: 1,180 Thanks: 361 Thanked 79 Times in 60 Posts	thanks... Just a shame I was looking forward to getting some projectors. I also do realise other people have lots going on too! Paul

12th May 2011, 18:17	#4
HOMER Gets stuck in MG ZT 190+ 2.5 V6 Sadly no more Join Date: Nov 2006 Location: Doncaster Posts: 639 Thanks: 0 Thanked 1 Time in 1 Post	Send him another pm asking for the tracking number or a full refund ,if he can supply the number, the goods can easily be traced .I was a courier and 2 weeks is a long time for it to be missing so I would say it is probably lost or wasn't sent in the first place __________________ [SIGPIC][/SIGPIC] Des Member 426

12th May 2011, 18:47	#5
rizel23 Posted a thing or two MG ZT 190 SE Dark Fantasy Join Date: Apr 2010 Location: Warwick Posts: 1,227 Thanks: 11 Thanked 19 Times in 7 Posts	put in a Paypal claim, i never mess about with these things, you only have a set amount of time (45 days i think) if he's genuine he will supply Paypal and yourself all the info you need and refund ASAP. If you paid via Credit Card they are also liable, and can issue a charge back too. I always pay stuff of value via credit card and Paypal as you have double the protection. __________________ all working like a dream

12th May 2011, 23:13	#6
Dragrad This is my second home *None DROWNED** Join Date: Aug 2007 Location: Cardigan Posts: 33,339 Thanks: 1,257 Thanked 1,664 Times in 1,081 Posts	Paul - PM sent. __________________ Andrew Ich Dien Problem solving is... lateral thinking SEARCH FIRST ...ASK LATER...

12th May 2011, 17:41	#2
vindaloo Ex Owner MX-5 ND2 RF Join Date: Sep 2010 Location: Leigh Posts: 6,574 Thanks: 462 Thanked 799 Times in 524 Posts	If he is as good as his word, then I'd say with your lack of tracking information and the passage of 2 weeks I'd give him maybe 3-4 days to come up with the goods & if no go then request a full refund. The contract for carriage is his as I guess he organised it and he should put pressure on the courier and inform you of his progress.

17th May 2011, 20:12	#7
Swordy Posted a thing or two rover 75 Saloon, Rover 75 Tourer Join Date: Aug 2010 Location: Hornchurch Posts: 1,180 Thanks: 361 Thanked 79 Times in 60 Posts	Gutted Sadly it doesn't look good for the set of Mk1 projector headlamps I bought from a fellow member. (Last promised delivery time was 10am this Monday). I think I paid for the headlights around the 24th April and the parcel still hasn't shown up. Getting 101 reasons from the seller and have been offered 3/4 of my money back. Got 1/2 back into my paypal account already. I'm getting married on the 28th of this month...I really don't need all this ****. All I wanted was the headlamps.

17th May 2011, 20:30	#8
vindaloo Ex Owner MX-5 ND2 RF Join Date: Sep 2010 Location: Leigh Posts: 6,574 Thanks: 462 Thanked 799 Times in 524 Posts	Hope it all works out for you, doesn't sound like the sort of fellow member we hope for does it?