What do they teach these people.

FLYER · 30th May 2016, 08:23

So i go into Greggs for my morning cuppa .
Girl behind counter hands me the papercup and label and attached string is always on the outside so i can dunk the bag but it aint there so i tell her i like the bag left in the cup as i like strong tea and i am of course assuming she took the bag out.
So she says its in it and i say how am i supposed to get it out.

"well i didnae dae it oan purpose" she said

.

Some customer care training needed there methinks .

.

So off i pop to that well known chain Premier for my morning paper .

I hand the yoot my money and say thanks .

He says " nae bother ma man"

.

Now maybe i,m old school but i would have thought these yoots would recieve some training pre starting the job but i could be wrong .

.

PS feel free to go off topic in this thread as i,m not a control freak.

topman · 30th May 2016, 08:32

Not sure what's wrong in the second one?

FLYER · 30th May 2016, 08:41

Quote:

Originally Posted by topman

Not sure what's wrong in the second one?

So he goes for training pre starting to deal with customers and the person training him says "so a customer makes a purchase and thanks you and what is your reply".

Erm " nae bother big chap".

.

NEXT. !!!!!!

clf · 30th May 2016, 08:47

Quote:

Originally Posted by FLYER

So i go into Greggs for my morning cuppa .
Girl behind counter hands me the papercup and label and attached string is always on the outside so i can dunk the bag but it aint there so i tell her i like the bag left in the cup as i like strong tea and i am of course assuming she took the bag out.
So she says its in it and i say how am i supposed to get it out.

"well i didnae dae it oan purpose" she said

.

Some customer care training needed there methinks .

.

So what you are saying, is the young lady didnt understand your request for tea in English and gave you coffee?

You could also have responded by saying,

'nae bo'er hen, jus geeus a plassic spooooooon, en al hoof it oot wee its reedy'

FLYER · 30th May 2016, 08:49

Quote:

Originally Posted by clf

So what you are saying, is the young lady didnt understand your request for tea in English and gave you coffee?

You could also have responded by saying,

'nae bo'er hen, jus geeus a plassic spooooooon, en al hoof it oot wee its reedy'

Holy wosname your grasp of Scots is shocking .

lady zed · 30th May 2016, 08:57

Quote:

Originally Posted by clf

'nae bo'er hen, jus geeus a plassic spooooooon, en al hoof it oot wee its reedy'

What was that???????????????????????

you been taking scotch lessons fae Mel Gibson?????

lady zed · 30th May 2016, 08:58

Think I'll prune my cherry blossom today

MSS · 30th May 2016, 08:58

I don't see anything wrong with either of the responses.

In the first, the person is applying her training to not accept liability.

The second is the result of training about multiculturalism.

You need to modernise Flyer!

stevestrat · 30th May 2016, 08:59

There was a local bakers shop, my father went in, queue to the door and the four women behind the counter were ignoring the customers, too busy looking at pics of a new grandchild. Several of the customers commented on the service, all the women behind the counter did was give a dirty look and went back to looking at the pics. Just about everybody in the shop walked out, including my father who never went back. I presume he was not alone in that as the bakery ended up going bust.

topman · 30th May 2016, 09:02

Quote:

Originally Posted by FLYER

So he goes for training pre starting to deal with customers and the person training him says "so a customer makes a purchase and thanks you and what is your reply".

Erm " nae bother big chap".

.

NEXT. !!!!!!

Hopefully they taught him to be friendly, it sounded like he was to me.

Next!!!!!

30th May 2016, 08:23	#1
FLYER Banned rover75 cdti AUTO TOURER 160 bhp. Join Date: Jul 2010 Location: Glasgow Posts: 35,346 Thanks: 2,985 Thanked 3,685 Times in 2,463 Posts	What do they teach these people. So i go into Greggs for my morning cuppa . Girl behind counter hands me the papercup and label and attached string is always on the outside so i can dunk the bag but it aint there so i tell her i like the bag left in the cup as i like strong tea and i am of course assuming she took the bag out. So she says its in it and i say how am i supposed to get it out. "well i didnae dae it oan purpose" she said . Some customer care training needed there methinks .. So off i pop to that well known chain Premier for my morning paper . I hand the yoot my money and say thanks . He says " nae bother ma man" . Now maybe i,m old school but i would have thought these yoots would recieve some training pre starting the job but i could be wrong .. PS feel free to go off topic in this thread as i,m not a control freak.

30th May 2016, 08:32	#2
topman This is my second home MG ZT-T 190 Join Date: Jun 2009 Location: Lincolnshire Posts: 5,493 Thanks: 372 Thanked 647 Times in 534 Posts	Not sure what's wrong in the second one? __________________ Like being creative? http://www.qwghlm.co.uk/toys/dailymail/

30th May 2016, 08:58	#7
lady zed This is my second home Rover 75 Saloon Join Date: Nov 2006 Location: On the edge Posts: 6,659 Thanks: 1,354 Thanked 1,210 Times in 716 Posts	Think I'll prune my cherry blossom today __________________ it's all about the first person you want to tell good news to

30th May 2016, 08:59	#9
stevestrat This is my second home ZT260 #243 (resting) Join Date: May 2010 Location: Prestonpans Posts: 22,481 Thanks: 650 Thanked 4,624 Times in 3,358 Posts	There was a local bakers shop, my father went in, queue to the door and the four women behind the counter were ignoring the customers, too busy looking at pics of a new grandchild. Several of the customers commented on the service, all the women behind the counter did was give a dirty look and went back to looking at the pics. Just about everybody in the shop walked out, including my father who never went back. I presume he was not alone in that as the bakery ended up going bust. __________________ Steve T4 Location Map

30th May 2016, 08:58	#8
MSS This is my second home Rover 75CDT, Jaguar XF-S 3.0V6, V'xhall Omega V6 Estate, Twintop 1.8VVT, Astra Estate and Corsa 1.2 Join Date: Dec 2007 Location: Suffolk Posts: 7,085 Thanks: 283 Thanked 624 Times in 440 Posts	I don't see anything wrong with either of the responses. In the first, the person is applying her training to not accept liability. The second is the result of training about multiculturalism. You need to modernise Flyer!