car salesmen

3stripes · 2nd April 2012, 10:37

few months ago the wife wanted to trade in her avensis for a new motor, i talked her out of it saying how reliable it,d been etc and in 4yrs it only needed a set of wipers, she agreed but said get rid of a 75 as i,d spent more money on them on repairs than i had to buy them.few weeks ago my 1.8t died a death so decided not to repair but keep it as a donor car to keep the other 75 going as long as poss. so decided to get a new car for every day use, went to a ford dealer thinking of the new focus to be met by a spotty salesman thats not even as old my my socks and first thing he says when pointing at the 75 is 'hope your not wanting a trade with that as you,d get more at a scrappy', not exectly pleased at the comments i said 'that cars in better nick than some of your cars here' to get a 'we can sell them not that tank' reply so politely told him to stick his cash sell and cars right up where the sun doesn,t shine. went along to a toyota dealer where they couldn,t be more helpful, the salesman even wanted my 75 for himself(i refused lol) so now got(when delivered) a new verso t spirit 2.0 diesel 6spd, good mind to take it to ford dealer and say 'thats the sale you lost' lol

FLYER · 2nd April 2012, 11:23

When did firms stop sending their staff for customer training .

We were in an eaterie last week and the spotty yoot with the menu said " yes guys what are you after " , my good lady doesn't like being called a guy and i dont either.

You also get " yes mate" or " yes pal " quite commonly these days .

I'm not their bloomin mate or pal i'm a customer.

Departed 32016 · 2nd April 2012, 11:40

That's a real shame. I always try to make my customers feel special. You could have been his customer for life and he ruined it. A small minority give us sales people a bad name

Departed 32016 · 2nd April 2012, 11:43

Presume it was dalkeith ford and western Toyota?

topman · 2nd April 2012, 11:49

Quote:

Originally Posted by 3stripes

good mind to take it to ford dealer and say 'thats the sale you lost' lol

You could, he would no doubt get a rocket up him for acting like that. The boss at the dealership wouldn't be impressed to say the least.

Canonite · 2nd April 2012, 16:00

Ask to see the sales manager, then show him the car you've bought from Toyota instead of the numpty.

James.uk · 2nd April 2012, 16:19

It's a parents job to teach their children good manners.. Employers should take more care when interviewing their staff.. innit....

...

COLVERT · 2nd April 2012, 16:50

Quote:

Originally Posted by Canonite

Ask to see the sales manager, then show him the car you've bought from Toyota instead of the numpty.

Agreed.

Maybe the spotty yoot could learn something.

sworks · 2nd April 2012, 19:10

I would certainly let the dealership know they lost a sale due to the salesmans attitude!

Graham1961 · 2nd April 2012, 19:53

Quote:

Originally Posted by 3stripes

few months ago the wife wanted to trade in her avensis for a new motor, i talked her out of it saying how reliable it,d been etc and in 4yrs it only needed a set of wipers, she agreed but said get rid of a 75 as i,d spent more money on them on repairs than i had to buy them.few weeks ago my 1.8t died a death so decided not to repair but keep it as a donor car to keep the other 75 going as long as poss. so decided to get a new car for every day use, went to a ford dealer thinking of the new focus to be met by a spotty salesman thats not even as old my my socks and first thing he says when pointing at the 75 is 'hope your not wanting a trade with that as you,d get more at a scrappy', not exectly pleased at the comments i said 'that cars in better nick than some of your cars here' to get a 'we can sell them not that tank' reply so politely told him to stick his cash sell and cars right up where the sun doesn,t shine. went along to a toyota dealer where they couldn,t be more helpful, the salesman even wanted my 75 for himself(i refused lol) so now got(when delivered) a new verso t spirit 2.0 diesel 6spd, good mind to take it to ford dealer and say 'thats the sale you lost' lol

I would not imagine the manager at the Ford dealer would be very happy with his salesman, meanwhile the Toyota saleman was much more professional and secured your buisness.

2nd April 2012, 10:37	#1
3stripes Avid contributor 1,8 saloon & 1.8t saloon Join Date: Nov 2011 Location: dalkeith Posts: 235 Thanks: 0 Thanked 0 Times in 0 Posts	car salesmen few months ago the wife wanted to trade in her avensis for a new motor, i talked her out of it saying how reliable it,d been etc and in 4yrs it only needed a set of wipers, she agreed but said get rid of a 75 as i,d spent more money on them on repairs than i had to buy them.few weeks ago my 1.8t died a death so decided not to repair but keep it as a donor car to keep the other 75 going as long as poss. so decided to get a new car for every day use, went to a ford dealer thinking of the new focus to be met by a spotty salesman thats not even as old my my socks and first thing he says when pointing at the 75 is 'hope your not wanting a trade with that as you,d get more at a scrappy', not exectly pleased at the comments i said 'that cars in better nick than some of your cars here' to get a 'we can sell them not that tank' reply so politely told him to stick his cash sell and cars right up where the sun doesn,t shine. went along to a toyota dealer where they couldn,t be more helpful, the salesman even wanted my 75 for himself(i refused lol) so now got(when delivered) a new verso t spirit 2.0 diesel 6spd, good mind to take it to ford dealer and say 'thats the sale you lost' lol

2nd April 2012, 19:10	#9
sworks Been absent for a while… Rover 75 Tourer, Classic mini Cooper S, Abarth 595 competizione, MG TF and a Hyundai Tucson PHEV Join Date: Feb 2007 Location: Cumbria Posts: 13,065 Thanks: 1,033 Thanked 1,686 Times in 1,040 Posts	I would certainly let the dealership know they lost a sale due to the salesmans attitude! __________________ ................................................. 'Marmite' Possibly one of the most famous 75 tourers produced! left the production line as the last of only Three Rover 75 tourers produced in Trophy Yellow. 48 hours later Longbridge closed. The last sold ordered 75 Tourer. Paid for by the Phoenix Four and handed over by John Towers to the Warwickshire Northampton Air ambulance service as a Rapid Response vehicle

2nd April 2012, 11:23	#2
FLYER Banned rover75 cdti AUTO TOURER 160 bhp. Join Date: Jul 2010 Location: Glasgow Posts: 35,346 Thanks: 2,985 Thanked 3,685 Times in 2,463 Posts	When did firms stop sending their staff for customer training . We were in an eaterie last week and the spotty yoot with the menu said " yes guys what are you after " , my good lady doesn't like being called a guy and i dont either. You also get " yes mate" or " yes pal " quite commonly these days . I'm not their bloomin mate or pal i'm a customer.

2nd April 2012, 11:40	#3
Departed 32016 This is my second home Rover 75 Join Date: Sep 2009 Location: Edinburgh Posts: 5,190 Thanks: 101 Thanked 257 Times in 145 Posts	That's a real shame. I always try to make my customers feel special. You could have been his customer for life and he ruined it. A small minority give us sales people a bad name

2nd April 2012, 11:43	#4
Departed 32016 This is my second home Rover 75 Join Date: Sep 2009 Location: Edinburgh Posts: 5,190 Thanks: 101 Thanked 257 Times in 145 Posts	Presume it was dalkeith ford and western Toyota?

2nd April 2012, 16:00	#6
Canonite This is my second home BMW 330d Tourer, MG ZT 180 SE XPG, VW Polo 6R 1.2 TDI Bluemotion Join Date: Jul 2011 Location: York Posts: 6,022 Thanks: 363 Thanked 574 Times in 319 Posts	Ask to see the sales manager, then show him the car you've bought from Toyota instead of the numpty.

2nd April 2012, 16:19	#7
James.uk Passed Away 2002 Pale Blue. Rover 75 CDTi Connoisseur auto. 170K miles Join Date: Dec 2008 Location: Near the M67. Posts: 14,509 Thanks: 199 Thanked 585 Times in 397 Posts	It's a parents job to teach their children good manners.. Employers should take more care when interviewing their staff.. innit.... ...