If you send with Hermes

rich17865 · 7th April 2015, 08:39

They are cheap for a reason!

If you send something with them, you must over package whatever you send. They pretty much say this on their website.

I received a brand new Symphony head unit today, in its original box, sadly it has been crushed in transit and as the faceplate of the radio is the same size as the cardboard outer, it has smashed the front panel

This needless waste of good parts can be avoided by just packing things too much. If you think 'it'll do' it won't! Pack it more.

I also received an ipk this week that was under packaged, as a result it too was smashed.

Pistonbroke666 · 7th April 2015, 08:58

100% agree with this.

I recently posted a K turbo head and built a wooden frame to protect it.
I expect that anything and everything I post, with any courier, to be handled badly.

rich17865 · 7th April 2015, 09:20

This is definitely worth a read,
https://www.myhermes.co.uk/help/packaging-guide.html

BigJohn · 7th April 2015, 09:25

Quote:

Originally Posted by Pistonbroke666

100% agree with this.

I recently posted a K turbo head and built a wooden frame to protect it.
I expect that anything and everything I post, with any courier, to be handled badly.

I agree with Pistonbroke having seen firsthand how parcels are handled by several of the companies in their depots you must package for the worst. It never ceases to amaze me how some companies and individual ebay sellers post items out in just their retail packaging with a covering of black or grey shrink wrap then are surprised when you complain the items are broken !

milleplod · 7th April 2015, 09:35

This is worth a look too -

https://www.myhermes.co.uk/help/carry-guide.html

Anything electrical/electronic is excluded from compensation if it gets damaged.

Pete

Greeners · 7th April 2015, 09:42

My Mrs was a hermes courier for 2 years, and if you saw how people packed stuff you'd be amazed,

The packaging is there for a reason, pure and simply to protect whats inside....

People used to put CD's in black bin bags to got to Magpie...!!!! Not just 1 or 2 but literally hundreds

The_irish_rover · 7th April 2015, 09:48

I'll never used them again. I sent some old radio equipment made of pressed steel- when it arrived it looked like it had been run over by a tank, despite wrapping it up in 3" polystyrene, bubble wrap and several layers of thick cardboard.

J1MBO · 7th April 2015, 09:51

After a lifetime in logistics, latterly dealing with the courier despatches from a blue chip company, rather sage advice.

DMGRS · 7th April 2015, 10:16

As a lot of members will know, I over-pack everything I send, sometimes even double-boxing items with an intermediate layer of soft packing material too.

Royal Mail seem a bit more 'delicate', but not by a massive margin. UPS tend to handle parcels very well, so we're using them quite a lot more these days.

rich17865 · 7th April 2015, 10:26

I agree, ups stuff always seems to arrive in good condition.

7th April 2015, 08:39	#1
rich17865 This is my second home Transit Connect Join Date: Feb 2011 Location: Crewe Posts: 9,532 Thanks: 868 Thanked 1,619 Times in 1,095 Posts	If you send with Hermes They are cheap for a reason! If you send something with them, you must over package whatever you send. They pretty much say this on their website. I received a brand new Symphony head unit today, in its original box, sadly it has been crushed in transit and as the faceplate of the radio is the same size as the cardboard outer, it has smashed the front panel This needless waste of good parts can be avoided by just packing things too much. If you think 'it'll do' it won't! Pack it more. I also received an ipk this week that was under packaged, as a result it too was smashed.

7th April 2015, 08:58	#2
Pistonbroke666 Posted a thing or two MG ZT 1.8T, MG GS Exclusive Join Date: Apr 2013 Location: Grays Essex Posts: 1,809 Thanks: 100 Thanked 282 Times in 205 Posts	100% agree with this. I recently posted a K turbo head and built a wooden frame to protect it. I expect that anything and everything I post, with any courier, to be handled badly. __________________ Stage two 1.8T build

7th April 2015, 09:35	#5
milleplod Gets stuck in Rover 75 2.5 Saloon Join Date: Jan 2011 Location: Bolsover,home of the Beast!/La Correze. Posts: 828 Thanks: 81 Thanked 253 Times in 152 Posts	This is worth a look too - https://www.myhermes.co.uk/help/carry-guide.html Anything electrical/electronic is excluded from compensation if it gets damaged. Pete __________________ L'enfer, c'est les autres.

7th April 2015, 09:42	#6
Greeners Moderator MG-ZTT Join Date: Mar 2007 Location: Ware, Herts Posts: 19,798 Thanks: 161 Thanked 1,249 Times in 1,036 Posts	My Mrs was a hermes courier for 2 years, and if you saw how people packed stuff you'd be amazed, The packaging is there for a reason, pure and simply to protect whats inside.... People used to put CD's in black bin bags to got to Magpie...!!!! Not just 1 or 2 but literally hundreds __________________ *David* Impecunity is the mother of ingenuity Useful how to's for common problems Car Of The Month Jan 2014 [SatNav Power Down] [Coolant Level] [SatNav Repair] [Diesel Non Starting] [Paint Codes] [Rear Light Seals] [Reversing Light Switch] [Bleeding Brakes][Sunroof Drain] [Early ZT's][Instrument Pack Diagnostics][ATC Diagnostics]

7th April 2015, 10:16	#9
DMGRS Discount MG Rover Spares Rover 75 CDTi, 2x MG ZS180 Join Date: Jun 2011 Location: Hythe, Southampton Posts: 11,320 Thanks: 456 Thanked 3,377 Times in 2,027 Posts	As a lot of members will know, I over-pack everything I send, sometimes even double-boxing items with an intermediate layer of soft packing material too. Royal Mail seem a bit more 'delicate', but not by a massive margin. UPS tend to handle parcels very well, so we're using them quite a lot more these days. __________________ Your trusted MG Rover specialist! Tel: 02380 001133 / Email: [email protected] We now have a 'chat' function on our site for even quicker replies. Give it a try! Remember - discount code FORUM5 for 5% off

7th April 2015, 09:20	#3
rich17865 This is my second home Transit Connect Join Date: Feb 2011 Location: Crewe Posts: 9,532 Thanks: 868 Thanked 1,619 Times in 1,095 Posts	This is definitely worth a read, https://www.myhermes.co.uk/help/packaging-guide.html

7th April 2015, 09:48	#7
The_irish_rover Loves to post Rover 75 Join Date: Dec 2014 Location: Kent Posts: 448 Thanks: 273 Thanked 132 Times in 98 Posts	I'll never used them again. I sent some old radio equipment made of pressed steel- when it arrived it looked like it had been run over by a tank, despite wrapping it up in 3" polystyrene, bubble wrap and several layers of thick cardboard.

7th April 2015, 09:51	#8
J1MBO This is my second home Roverless & now carless Join Date: Dec 2008 Location: Wilmslow Posts: 15,583 Thanks: 2,457 Thanked 2,428 Times in 1,301 Posts	After a lifetime in logistics, latterly dealing with the courier despatches from a blue chip company, rather sage advice.

7th April 2015, 10:26	#10
rich17865 This is my second home Transit Connect Join Date: Feb 2011 Location: Crewe Posts: 9,532 Thanks: 868 Thanked 1,619 Times in 1,095 Posts	I agree, ups stuff always seems to arrive in good condition.