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Old 13th July 2020, 09:40   #11
Neil1
I really should get out more.......
 
MG ZT-T CDTI Auto

Join Date: Feb 2014
Location: Newton Abbot
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Quote:
Originally Posted by Robti View Post
what i hate is a payment showing up and having to trawl through emails and purchases to try and remember what it was as it could have been weeks back when bought originaly
I know it's a nuisance but I have changed the way I do things for everything online I pay via PayPal if I can.

But for items which are over £100 I always use my Credit Card as you are automatically covered by the Section 75.

Plus I may a note of things I buy in case of any issues.
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Old 13th July 2020, 11:43   #12
Neil1
I really should get out more.......
 
MG ZT-T CDTI Auto

Join Date: Feb 2014
Location: Newton Abbot
Posts: 2,624
Thanks: 1,342
Thanked 518 Times in 425 Posts
Default Update!

Telephoned Go Cardless today and they were very helpful.

All the staff are working from home, spoke to a lovely young lady.

They gave me a lot of information about the fraudulent payment.

She cancelled the Direct Debit from their end so no more money could be taken from my account.

The shocking thing is anyone can set up a Direct Debit and they don't have to be you, no proof is required.

She said that I can request extra security measures on setting up Direct Debits but you have to ask for this, it isn't automatically done for you.
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