Is this good service?

macafee2 · 4th July 2019, 14:16

End of April I had air con re-gassed. Hardly used the car since and today, no cool air.

Drove to the dealer, no appointment and asked if they could look at the car. 20 minutes later it is in their workshop. A faulty relay found, their description and I cant say they are wrong but I am unsure. another 20 minutes and it is re-gassed and on the forecourt.

I go to pay..... and was shocked...... no charge.
I'm to use car and take it back next week, no doubt I'll be charged then but if a don't go back I guess they wont charge.

Well done the local Honda main dealer.

As for their diagnostics, in another thread it has been questioned but re-gassing and doing it so quick with no appointment and no charge I think above and beyond

macafee2

4th July 2019, 14:16	#1
macafee2 This is my second home Rover 75 Saloon & Tourer Join Date: Sep 2012 Location: Lincoln Posts: 14,928 Thanks: 1,630 Thanked 3,032 Times in 2,181 Posts	Is this good service? End of April I had air con re-gassed. Hardly used the car since and today, no cool air. Drove to the dealer, no appointment and asked if they could look at the car. 20 minutes later it is in their workshop. A faulty relay found, their description and I cant say they are wrong but I am unsure. another 20 minutes and it is re-gassed and on the forecourt. I go to pay..... and was shocked...... no charge. I'm to use car and take it back next week, no doubt I'll be charged then but if a don't go back I guess they wont charge. Well done the local Honda main dealer. As for their diagnostics, in another thread it has been questioned but re-gassing and doing it so quick with no appointment and no charge I think above and beyond macafee2