A118c £16.39 + £4.87 p&p - Page 5

Groundsman Willie · 15th December 2018, 15:25

Flippin' Eck! What a kerfuffle. Never used litb, but have often bought direct from China, normally through the bay of flea or direct sites like Dhgate or Aliexpress and have never been caught by customs duty. Must have been lucky, although I have noticed that the customs sticker often names the item as 'gift' or 'sample'

c-j2 · 15th December 2018, 15:35

Dallas
Quick note to say thanks for posting the offer in the first place. Certainly worth a punt.

All,
Quick update....
Looking good if LITB stick to their word - their responses have been swift and increasingly clear and helpful.

I sent them a short polite follow-up query and I've just picked up a reply advising that they will refund the full £11.12 in the next few days - which is more than I hoped as I can't see how I can prove that I paid duty or duty insurance. Re the former, I thought that I was paying that - and re the latter I have no idea what it is!

Fingers crossed that we all do receive the refund (grateful if people could post to confirm when they receive) - although I will need someone to explain their business model to me (i.e. £17 less £11 compensation = £6 revenue before purchase, overheads etc).
I'm wondering whether the packages contain little bags of white powder that I need to pass onto someone?

Latest comms below...

Thank you for contacting us.

We'll refund 11.12 GBP (100% Tax Fee) to you since you paid for the Insurance for Duty & Tax of this order.

It normally takes 3-5 business days to complete the refund transaction. Please kindly check your PayPal account later.

We thank you for your understanding in this matter.

Dallas · 15th December 2018, 16:01

Quote:

Originally Posted by c-j2

Dallas

All,
Quick update....
Looking good if LITB stick to their word - their responses have been swift and increasingly clear and helpful.

I sent them a short polite follow-up query and I've just picked up a reply advising that they will refund the full £11.12 in the next few days - which is more than I hoped as I can't see how I can prove that I paid duty or duty insurance. Re the former, I thought that I was paying that - and re the latter I have no idea what it is!

Fingers crossed that we all do receive the refund (grateful if people could post to confirm when they receive) - although I will need someone to explain their business model to me (i.e. £17 less £11 compensation = £6 revenue before purchase, overheads etc).
I'm wondering whether the packages contain little bags of white powder that I need to pass onto someone?

Latest comms below...

Thank you for contacting us.

We'll refund 11.12 GBP (100% Tax Fee) to you since you paid for the Insurance for Duty & Tax of this order.

It normally takes 3-5 business days to complete the refund transaction. Please kindly check your PayPal account later.

We thank you for your understanding in this matter.

Some good news at last.

Groundsman Willie · 15th December 2018, 16:24

[QUOTE=c-j2;2694704]Dallas
Quick note to say thanks for posting the offer in the first place. Certainly worth a punt.

All,
Quick update....
Looking good if LITB stick to their word - their responses have been swift and increasingly clear and helpful.

I sent them a short polite follow-up query and I've just picked up a reply advising that they will refund the full £11.12 in the next few days - which is more than I hoped as I can't see how I can prove that I paid duty or duty insurance. Re the former, I thought that I was paying that - and re the latter I have no idea what it is!

Fingers crossed that we all do receive the refund (grateful if people could post to confirm when they receive) - although I will need someone to explain their business model to me (i.e. £17 less £11 compensation = £6 revenue before purchase, overheads etc).
I'm wondering whether the packages contain little bags of white powder that I need to pass onto someone?

Latest comms below...

Thank you for contacting us.

We'll refund 11.12 GBP (100% Tax Fee) to you since you paid for the Insurance for Duty & Tax of this order.

It normally takes 3-5 business days to complete the refund transaction. Please kindly check your PayPal account later.

We thank you for your understanding in this matter.[/QUOTE
I'm guessing that they play the averages.
If they get 100 buyers to pay an extra £1 for duty insurance and 5 of them get hit for duty and claim £11 each, that's only £55 payout for £100 income.
If customs hit more parcels you can guarantee that the cost of the 'insurance' would rise or not be offered at all.if

smudge.g · 15th December 2018, 19:51

Quote:

Originally Posted by ceedy

Got a postcard in the letter box asking for the £11.12p fee this morning..
paid for the insurance etc ..

Just raised a ticket about this will will see how it goes ..

Not picked it up yet ..

Chris

ditto - glad I had the insurance charge of 0.99, worth every penny if they refund my £11.12!

bikerdude666 · 15th December 2018, 20:58

Seems customs have caught on to their avoidance, or someone screwed up somewhere along the line and sent it via the wrong channels. I too got a card today saying I need to pay an extra £11.12 to receive the parcel.

Dallas · 15th December 2018, 21:17

Maybe Sweden Post is more thorough. lol

LITB must have a warehouse in Sweden.

bikerdude666 · 15th December 2018, 21:30

Quote:

Originally Posted by Dallas

Maybe Sweden Post is more thorough. lol

LITB must have a warehouse in Sweden.

It's coming through Sweden now? Every time I've ordered through LITB previously, if I paid for the duty insurance it came through their warehouse in Germany, presumably avoiding import duties as it was stock being sent to their warehouse, then again avoiding duties as it came from the 'warehouse' within the EU.

When I've not paid the insurance, the packages have arrived slightly quicker, and come direct from China, but have also incurred fees for customs.

Dallas · 15th December 2018, 21:42

It is amazing how these China wholesale sites work, how many warehouse's they have and where they are located. Its always best to choose the UK warehouse if the option is given, but you then pay a higher price for the product.

Gearbest and TomTop offer the UK warehouse option on many of their products, but their deals and stock are limited. I think if we all chose the Express Expected option and paid a few pounds for delivery, the dash cams would have arrived by DPD with no fee's to pay.

But, I suppose if LITB pay us all the RM £11.12 fee's, then it will be worth the wait, plus the products have arrived in time for Christmas. lol

Best_of_British · 16th December 2018, 07:38

It's all good, interesting to learn how they operate. Wes are you paying online for redelivery or going to the post office? Even if they don't refund the £8 it's still a good deal and previous items like DD unit did not get hit.

Sent from my Redmi 4A using Tapatalk

15th December 2018, 15:25	#41
Groundsman Willie Gets stuck in Rover 75 1.8t Join Date: Dec 2017 Location: Newbury Posts: 842 Thanks: 783 Thanked 423 Times in 264 Posts	Flippin' Eck! What a kerfuffle. Never used litb, but have often bought direct from China, normally through the bay of flea or direct sites like Dhgate or Aliexpress and have never been caught by customs duty. Must have been lucky, although I have noticed that the customs sticker often names the item as 'gift' or 'sample' __________________ Dave

15th December 2018, 16:24	#44
Groundsman Willie Gets stuck in Rover 75 1.8t Join Date: Dec 2017 Location: Newbury Posts: 842 Thanks: 783 Thanked 423 Times in 264 Posts	[QUOTE=c-j2;2694704]Dallas Quick note to say thanks for posting the offer in the first place. Certainly worth a punt. All, Quick update.... Looking good if LITB stick to their word - their responses have been swift and increasingly clear and helpful. I sent them a short polite follow-up query and I've just picked up a reply advising that they will refund the full £11.12 in the next few days - which is more than I hoped as I can't see how I can prove that I paid duty or duty insurance. Re the former, I thought that I was paying that - and re the latter I have no idea what it is! Fingers crossed that we all do receive the refund (grateful if people could post to confirm when they receive) - although I will need someone to explain their business model to me (i.e. £17 less £11 compensation = £6 revenue before purchase, overheads etc). I'm wondering whether the packages contain little bags of white powder that I need to pass onto someone? Latest comms below... Thank you for contacting us. We'll refund 11.12 GBP (100% Tax Fee) to you since you paid for the Insurance for Duty & Tax of this order. It normally takes 3-5 business days to complete the refund transaction. Please kindly check your PayPal account later. We thank you for your understanding in this matter.[/QUOTE I'm guessing that they play the averages. If they get 100 buyers to pay an extra £1 for duty insurance and 5 of them get hit for duty and claim £11 each, that's only £55 payout for £100 income. If customs hit more parcels you can guarantee that the cost of the 'insurance' would rise or not be offered at all.if __________________ Dave

15th December 2018, 15:35	#42
c-j2 Regular poster MG ZT-T Diesel Join Date: Jun 2017 Location: Oxford Posts: 78 Thanks: 13 Thanked 11 Times in 11 Posts	Dallas Quick note to say thanks for posting the offer in the first place. Certainly worth a punt. All, Quick update.... Looking good if LITB stick to their word - their responses have been swift and increasingly clear and helpful. I sent them a short polite follow-up query and I've just picked up a reply advising that they will refund the full £11.12 in the next few days - which is more than I hoped as I can't see how I can prove that I paid duty or duty insurance. Re the former, I thought that I was paying that - and re the latter I have no idea what it is! Fingers crossed that we all do receive the refund (grateful if people could post to confirm when they receive) - although I will need someone to explain their business model to me (i.e. £17 less £11 compensation = £6 revenue before purchase, overheads etc). I'm wondering whether the packages contain little bags of white powder that I need to pass onto someone? Latest comms below... Thank you for contacting us. We'll refund 11.12 GBP (100% Tax Fee) to you since you paid for the Insurance for Duty & Tax of this order. It normally takes 3-5 business days to complete the refund transaction. Please kindly check your PayPal account later. We thank you for your understanding in this matter.

15th December 2018, 20:58	#46
bikerdude666 Posted a thing or two Jaguar Xe diseasal Join Date: Nov 2011 Location: Little Stanion, Corby Posts: 1,922 Thanks: 363 Thanked 390 Times in 241 Posts	Seems customs have caught on to their avoidance, or someone screwed up somewhere along the line and sent it via the wrong channels. I too got a card today saying I need to pay an extra £11.12 to receive the parcel.

15th December 2018, 21:17	#47
Dallas This is my second home 1979 Capri 1.6L, 1982 Capri 1.6L, 2016 Dacia Stepway Join Date: Jun 2009 Location: Dorset Posts: 8,595 Thanks: 3,496 Thanked 3,397 Times in 2,218 Posts	Maybe Sweden Post is more thorough. lol LITB must have a warehouse in Sweden.

15th December 2018, 21:42	#49
Dallas This is my second home 1979 Capri 1.6L, 1982 Capri 1.6L, 2016 Dacia Stepway Join Date: Jun 2009 Location: Dorset Posts: 8,595 Thanks: 3,496 Thanked 3,397 Times in 2,218 Posts	It is amazing how these China wholesale sites work, how many warehouse's they have and where they are located. Its always best to choose the UK warehouse if the option is given, but you then pay a higher price for the product. Gearbest and TomTop offer the UK warehouse option on many of their products, but their deals and stock are limited. I think if we all chose the Express Expected option and paid a few pounds for delivery, the dash cams would have arrived by DPD with no fee's to pay. But, I suppose if LITB pay us all the RM £11.12 fee's, then it will be worth the wait, plus the products have arrived in time for Christmas. lol

16th December 2018, 07:38	#50
Best_of_British Gets stuck in Rover 75 Tourer & Arden Green Project Join Date: Jul 2012 Location: Ormskirk Posts: 932 Thanks: 159 Thanked 200 Times in 155 Posts	It's all good, interesting to learn how they operate. Wes are you paying online for redelivery or going to the post office? Even if they don't refund the £8 it's still a good deal and previous items like DD unit did not get hit. Sent from my Redmi 4A using Tapatalk