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Old 16th December 2018, 09:54   #27
Dallas
This is my second home
 
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1979 Capri 1.6L, 1982 Capri 1.6L, 2016 Dacia Stepway

Join Date: Jun 2009
Location: Dorset
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Quote:
Originally Posted by Best_of_British View Post
It's all good, interesting to learn how they operate. Wes are you paying online for redelivery or going to the post office? Even if they don't refund the £8 it's still a good deal and previous items like DD unit did not get hit.

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All is good fellas, I also filed a ticket yesterday, this is their reply.

Dear Westley,

Thank you for contacting us.

We'll refund 11.12 GBP (100% Tax Fee) to you since you paid for the Insurance for Duty & Tax of this order.

It normally takes 3-5 business days to complete the refund transaction. Please kindly check your PayPal account later.

We thank you for your understanding in this matter.

Sincerely,
Sarah
LightInTheBox Customer Service


How do they do it? It was the same for the £200 android double din units that were sold for £10 and £25, I got stung with £25 and £35 fee's, but LITB refunded these amounts in full within 3 days, AMAZING!

Hi Steve, I paid online and took a screenshot of the confirmation and payment page. You then can arrange the delivery, RM are delivering on Tuesday, saves me having to travel down to the sorting office.

Merry Christmas fellas.
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