Possible eBay issue

uk_dave&gill · 26th April 2012, 14:59

I bought a flatbed scanner off eBay last week, for an admittedly very cheap 99p, although the P&P cost brought the total to £8.99

Had it sent to my mums address, and picked it up this morning. It made a noise like scanners are not supposed to make, namely a quick tilt and it sounds like broken glass......

Have just contacted the seller and am now awaiting response

Hi

Picked up the scanner today from the delivery address (my parents house) and without even opening it, I know it's damaged - it's obvious that the glass is broken from the noise the parcel is making

I will leave opening it until you have seen this. I can take photos on opening if you wish? Otherwise I can return the item unopened (NB item description said "No BOX But Will Be Well Packaged" but this does not appear to be the case. Also package not marked "handle with care" or "fragile")

Can you let me know how you wish to proceed?

Thing is, eight quid for P&P and it's just got a single layer of bubble wrap and then a layer of brown paper! As I said to the seller, no "handle with care" or "fragile" markings even!

Just wondering how I might stand if he plays silly wotsits. He's got 2064 positive feedback, so guessing he won't want a negative!

Ros3 · 26th April 2012, 16:08

If you need to give negative feedback then so be it. Tough one this but i think the seller will give you a full refund no questions asked.

As for writing "fragile" or "handle with care" it makes no difference all packages go threw the same process so it makes no difference.

Hope you get your cash back..

uk_dave&gill · 26th April 2012, 16:21

Looks like I may have been overly worried, as he's done just that! (although it's not appeared yet.....)

Oddly though, he's not asked for proof that it's smashed

andyg2011 · 26th April 2012, 16:23

he may have looked at your feedback and thought you was gen

afterall you can tell alot by the feedback ?

uk_dave&gill · 26th April 2012, 17:34

Quote:

Originally Posted by andyg2011

he may have looked at your feedback and thought you was gen

I'd like to think so! Mine is only 183 after about 10 years, but all good!

(should have been more like 215 or so, but quite often people just don't bother...)

andyg2011 · 26th April 2012, 17:47

If i looked at ur feedbk like that i would say ur gen ten years wow but saying that 2002 eh wot a year wow that was 10 years ago. Am getting old

stocktake · 26th April 2012, 18:04

There are still some good eggs on Ebay

uk_dave&gill · 26th April 2012, 18:16

Quote:

Originally Posted by stocktake

There are still some good eggs on Ebay

Indeed!

alanT · 26th April 2012, 21:40

Quote:

Originally Posted by uk_dave&gill

Looks like I may have been overly worried, as he's done just that! (although it's not appeared yet.....)

Oddly though, he's not asked for proof that it's smashed

Obviuously he's not as worried about a measley 8 quid as you are

uk_dave&gill · 26th April 2012, 22:53

Quote:

Originally Posted by alanT

Obviuously he's not as worried about a measley 8 quid as you are

Maybe 8 quid is measly to him but it's certainly not to me

26th April 2012, 14:59	#1
uk_dave&gill This is my second home .. Join Date: Feb 2007 Location: Town Posts: 4,166 Thanks: 1 Thanked 189 Times in 105 Posts	Possible eBay issue I bought a flatbed scanner off eBay last week, for an admittedly very cheap 99p, although the P&P cost brought the total to £8.99 Had it sent to my mums address, and picked it up this morning. It made a noise like scanners are not supposed to make, namely a quick tilt and it sounds like broken glass...... Have just contacted the seller and am now awaiting response Hi Picked up the scanner today from the delivery address (my parents house) and without even opening it, I know it's damaged - it's obvious that the glass is broken from the noise the parcel is making I will leave opening it until you have seen this. I can take photos on opening if you wish? Otherwise I can return the item unopened (NB item description said "No BOX But Will Be Well Packaged" but this does not appear to be the case. Also package not marked "handle with care" or "fragile") Can you let me know how you wish to proceed? Thing is, eight quid for P&P and it's just got a single layer of bubble wrap and then a layer of brown paper! As I said to the seller, no "handle with care" or "fragile" markings even! Just wondering how I might stand if he plays silly wotsits. He's got 2064 positive feedback, so guessing he won't want a negative! __________________ Dave

26th April 2012, 16:21	#3
uk_dave&gill This is my second home .. Join Date: Feb 2007 Location: Town Posts: 4,166 Thanks: 1 Thanked 189 Times in 105 Posts	Looks like I may have been overly worried, as he's done just that! (although it's not appeared yet.....) Oddly though, he's not asked for proof that it's smashed __________________ Dave

26th April 2012, 16:23	#4
andyg2011 This is my second home no mg/rover ATM Join Date: Nov 2011 Location: Morecambe Posts: 4,464 Thanks: 92 Thanked 230 Times in 183 Posts	he may have looked at your feedback and thought you was gen afterall you can tell alot by the feedback ? __________________ Full T4 Testbook diagnostics and Replacement Key Service see BigRuss and Marinabrian Please click below for nano website and 2014 dates etc etc http://www.midlandsnanomeets.co.uk/i...nocard_sig.jpg Thanks Andy

26th April 2012, 17:47	#6
andyg2011 This is my second home no mg/rover ATM Join Date: Nov 2011 Location: Morecambe Posts: 4,464 Thanks: 92 Thanked 230 Times in 183 Posts	If i looked at ur feedbk like that i would say ur gen ten years wow but saying that 2002 eh wot a year wow that was 10 years ago. Am getting old __________________ Full T4 Testbook diagnostics and Replacement Key Service see BigRuss and Marinabrian Please click below for nano website and 2014 dates etc etc http://www.midlandsnanomeets.co.uk/i...nocard_sig.jpg Thanks Andy

26th April 2012, 18:04	#7
stocktake Vis Whiz Rover 75 2.5 auto Saloon Join Date: Jun 2007 Location: LEEDS Posts: 20,591 Thanks: 2,057 Thanked 3,056 Times in 1,621 Posts	There are still some good eggs on Ebay __________________ Dave... Lost a few stones and a Gall Bladder and part of a bile duct and all of my dignity in the suppository incident

26th April 2012, 16:08	#2
Ros3 This is my second home Rover 75 V6 saloon (gone to the Rover garage in the sky), Mazda mx5 Phoenix. Join Date: Feb 2011 Location: Cumnock Posts: 3,215 Thanks: 347 Thanked 157 Times in 92 Posts	If you need to give negative feedback then so be it. Tough one this but i think the seller will give you a full refund no questions asked. As for writing "fragile" or "handle with care" it makes no difference all packages go threw the same process so it makes no difference. Hope you get your cash back..