Dealing with smoke damage....

[topman]

Originally Posted by v-man

I have googled around a bit and as far as I can tell you need to prove there was negligence on their part and the insurance company will only accept claims from another insurance company, not the affected party.

Edit - Haven't discussed it with them, but since their home is council owned they may not have buildings insurance for me to even think of claiming against.

i think your first port of call is to speak to your next door neighbour and see what they have to say.