BT infinity , any good?

myfirstrover · 10th January 2014, 15:56

I'm getting sick of my terrible Virgin media service , internet runs slow every weekend and most nights , does anybody use BT infinity , is it any good?

GeraintUK · 10th January 2014, 16:22

much as i have hated BT in the past (had to take them to small claims), I got my Infinity setup about 2 months ago.

Was quoted as being able to get 66mb/s.

Fitted, and i'm getting 78mb/s constant.
Friend in same village was quoted at just a tad slower than mine and he's also getting 78 so overall we are both pretty chuffed.

One thing to note, whilst it's mega quick, websites you goto aren't able to supply that kind of bandwidth to all users so real world you may not notice it being 10 times quicker etc, but where it comes into it's own is when I have a download going on, me and wife are playing internet games and the tv is streaming content and the sky box is doing it's background on-demand downloads and nothing slows down.

For me it's a winner, but I am on the top package with unlimited usage etc.

strambo · 10th January 2014, 16:59

I have plusnet with fibre optic, didnt ralise how good it is until it crashed at Xmas. Problem was the BT modem that plusnet use, I used my brother's BT hub pro tem via 'hotspot' , until Plusnet (BT) could come to my house to fix with a new router. On balance Plusnet was quicker for downloads by a good margin, uploads about the same. BT are doing good deals at the moment half price fibre optic £7.50 for 6 months then 15.00 thereafter.

MrDoodles · 10th January 2014, 17:12

Recently changed from Virgin to BT, as they had laid fibre optic cables to our village!

The plus side, is that we've gone from getting 5Mb download (on a 3Mb) line and now get 38Mb regularly, on a 40 Mb line!

The downside however, is that there customer service, is even worse than Virgin and 9 times out of 10, you'll get someone who can barely speak, let alone understand English and as a consequence, if you do have a problem, (we had a slight one with our e-mail) unless you get an English one (rare) they won't be able to even understand your problem, let alone be able to do anything about it!

But that aside, very pleased with the change so far and the Wi Fi is excellent!

neilbaker86 · 10th January 2014, 17:22

Got BT Infinity here, get around 40Mb pretty much throughout the day. Only ever gone down for about 5 minutes twice, usually at night, presumably for maintenance.

Best thing about BT is the FON service. Can find a BT FON Wi-Fi access point just about anywhere, as you can use everyone elses Wi-Fi who are also BT customers.

thomas 75 connie · 10th January 2014, 17:35

Ive just got it and its great. Downloads are done quickly but mine keeps going down hopefully its sorted itself out now and will behave itself.

stro · 10th January 2014, 17:58

Quote:

Originally Posted by neilbaker86

Got BT Infinity here, get around 40Mb pretty much throughout the day. Only ever gone down for about 5 minutes twice, usually at night, presumably for maintenance.

Best thing about BT is the FON service. Can find a BT FON Wi-Fi access point just about anywhere, as you can use everyone elses Wi-Fi who are also BT customers.

As stated the bt wifi fon is excellent as a loads of BT free hotspots. I downloaded the btfon app to my phone and once configured it connects automatically to a bt hotspot. Never had any trouble with bt infinity very reliable

Tatts · 10th January 2014, 18:00

Are you on VM Cable or DSL?

Cable did have some over-utilisation issues in some parts of the country, but I thought they'd pretty much got things sorted.

DSL will slow down when it's busy though.

Just run this test, 7pm on a Friday evening. http://www.speedtest.net/my-result/3222473691

Downloaded a few things this afternoon, and was hitting 131mb down!

neilbaker86 · 10th January 2014, 18:04

Quote:

Originally Posted by Tatts

Just run this test, 7pm on a Friday evening. http://www.speedtest.net/my-result/3222473691

Downloaded a few things this afternoon, and was hitting 131mb down!

I've just taken the test:
http://www.speedtest.net/my-result/3222482107

Tatts · 10th January 2014, 18:09

Nice upload speed Neil!

Come the summer we're all getting a speed hike, mine will go to 152mb. I must live in an area with light utilisation, as I ususlly get 10% more than advertised, so that'll take me to almost 170mb

10th January 2014, 15:56	#1
myfirstrover Posted a thing or two Rover 75 2.0 cdi Join Date: Mar 2011 Location: Newcastle upon Tyne Posts: 1,896 Thanks: 401 Thanked 448 Times in 303 Posts	BT infinity , any good? I'm getting sick of my terrible Virgin media service , internet runs slow every weekend and most nights , does anybody use BT infinity , is it any good?

10th January 2014, 18:00	#8
Tatts This is my second home MG6 TL Join Date: Nov 2006 Location: Tarn Posts: 5,269 Thanks: 2 Thanked 46 Times in 37 Posts	Are you on VM Cable or DSL? Cable did have some over-utilisation issues in some parts of the country, but I thought they'd pretty much got things sorted. DSL will slow down when it's busy though. Just run this test, 7pm on a Friday evening. http://www.speedtest.net/my-result/3222473691 Downloaded a few things this afternoon, and was hitting 131mb down! __________________ http://www.wcgsig.com/115562.gif

10th January 2014, 18:09	#10
Tatts This is my second home MG6 TL Join Date: Nov 2006 Location: Tarn Posts: 5,269 Thanks: 2 Thanked 46 Times in 37 Posts	Nice upload speed Neil! Come the summer we're all getting a speed hike, mine will go to 152mb. I must live in an area with light utilisation, as I ususlly get 10% more than advertised, so that'll take me to almost 170mb __________________ http://www.wcgsig.com/115562.gif

10th January 2014, 16:22	#2
GeraintUK Passed Away MG ZT-T 160 Join Date: Feb 2009 Location: Chester Posts: 1,307 Thanks: 64 Thanked 222 Times in 145 Posts	much as i have hated BT in the past (had to take them to small claims), I got my Infinity setup about 2 months ago. Was quoted as being able to get 66mb/s. Fitted, and i'm getting 78mb/s constant. Friend in same village was quoted at just a tad slower than mine and he's also getting 78 so overall we are both pretty chuffed. One thing to note, whilst it's mega quick, websites you goto aren't able to supply that kind of bandwidth to all users so real world you may not notice it being 10 times quicker etc, but where it comes into it's own is when I have a download going on, me and wife are playing internet games and the tv is streaming content and the sky box is doing it's background on-demand downloads and nothing slows down. For me it's a winner, but I am on the top package with unlimited usage etc.

10th January 2014, 16:59	#3
strambo Avid contributor rover75 tourer Join Date: Oct 2010 Location: sudbury Posts: 183 Thanks: 36 Thanked 29 Times in 19 Posts	I have plusnet with fibre optic, didnt ralise how good it is until it crashed at Xmas. Problem was the BT modem that plusnet use, I used my brother's BT hub pro tem via 'hotspot' , until Plusnet (BT) could come to my house to fix with a new router. On balance Plusnet was quicker for downloads by a good margin, uploads about the same. BT are doing good deals at the moment half price fibre optic £7.50 for 6 months then 15.00 thereafter.

10th January 2014, 17:12	#4
MrDoodles Banned MG ZT+ V6 190 Join Date: Nov 2011 Location: Spalding Posts: 13,245 Thanks: 369 Thanked 1,196 Times in 818 Posts	Recently changed from Virgin to BT, as they had laid fibre optic cables to our village! The plus side, is that we've gone from getting 5Mb download (on a 3Mb) line and now get 38Mb regularly, on a 40 Mb line! The downside however, is that there customer service, is even worse than Virgin and 9 times out of 10, you'll get someone who can barely speak, let alone understand English and as a consequence, if you do have a problem, (we had a slight one with our e-mail) unless you get an English one (rare) they won't be able to even understand your problem, let alone be able to do anything about it! But that aside, very pleased with the change so far and the Wi Fi is excellent!

10th January 2014, 17:22	#5
neilbaker86 Gets stuck in MG ZT Join Date: Jun 2011 Location: Oxford Posts: 847 Thanks: 124 Thanked 312 Times in 147 Posts	Got BT Infinity here, get around 40Mb pretty much throughout the day. Only ever gone down for about 5 minutes twice, usually at night, presumably for maintenance. Best thing about BT is the FON service. Can find a BT FON Wi-Fi access point just about anywhere, as you can use everyone elses Wi-Fi who are also BT customers.

10th January 2014, 17:35	#6
thomas 75 connie This is my second home Rover 75 launch car x2, Rover 800 Vitesse Join Date: Jan 2009 Location: Plymouth Devon Posts: 8,463 Thanks: 1,115 Thanked 1,083 Times in 653 Posts	Ive just got it and its great. Downloads are done quickly but mine keeps going down hopefully its sorted itself out now and will behave itself.