Lower Engine mount 99p incl postage ! - Page 4

Arctic · 8th November 2018, 11:33

[QUOTE=DMGRS;2685037]That's pretty much what I was told - not sure I believe it either... but there we are

Quote:

Glad I've got a few T mounts stashed away in the time capsule, just in case![/QUOTE

]

Hi Mat.
Now that is good to know & I am sure you would sell them easy, once they go up for sale.

DMGRS · 8th November 2018, 12:02

I’ll keep them safe until an OE-enthusiast needs them - we don’t have many, and I know a few members are fastidious about original parts.

marinabrian · 8th November 2018, 20:32

Quote:

Originally Posted by championdaddy

Just got a reply.............

Sorry to bother you.

The item that bought from our store is a new batch from the supplier. After testing them, we found they are the defective ones. We contacted the supplier, but they told us that they don't have this item available now. How about full refund you in order to protect your benefits ? Thank you.

Looking forward to your reply.

Best regards.

And my reply to the same message was as follows...

Oh dear that is a shame I was looking forward to receiving these for evaluation purposes, however in regard to the items being from a defective batch, can I suggest you simply substitute the defective ones with the product you are selling in eBay item number 192574111891.

I look forward to your positive response.

Brian

Mind you I only ordered two, so we will see what they say

Brian

marinabrian · 9th November 2018, 07:48

And their reply.........

Sorry to bring you any trouble.
Sorry it's not available,how about we refund to you first? Hope you can accept our sincere apology.
Best regards.

My reply is......

Not available? I would suggest that isn't entirely correct, as you are currently selling the identical item at a higher price........

Now if you had messaged to say that there had been an error in the original listing, that would be one thing, however you decided to say that the items were from a defective batch???

In light of this, I would like you to supply the items I have ordered, and at the price I paid thank you very much.

Brian

grout20 · 12th November 2018, 21:04

Quote:

Originally Posted by marinabrian

And their reply.........

Sorry to bring you any trouble.
Sorry it's not available,how about we refund to you first? Hope you can accept our sincere apology.
Best regards.

My reply is......

Not available? I would suggest that isn't entirely correct, as you are currently selling the identical item at a higher price........

Now if you had messaged to say that there had been an error in the original listing, that would be one thing, however you decided to say that the items were from a defective batch???

In light of this, I would like you to supply the items I have ordered, and at the price I paid thank you very much.

Brian

Just for a giggle I ordered one as well, and I'm getting the same "Please have a refund as we found they are faulty and we are contacting our supplier but we have none we can send"

So I've replied along the lines of "I can see your other listing and very glad you now have some new replacements ..... don't worry about a refund just send one of those good ones"

Got too much spare time on my hands obviously .... but what fun.....!

cheers

John

ratchet · 13th November 2018, 11:50

Quote:

Originally Posted by grout20

"Please have a refund as we found they are faulty and we are contacting our supplier but we have none we can send"

So I've replied along the lines of "I can see your other listing and very glad you now have some new replacements ..... don't worry about a refund just send one of those good ones"

I've been exchanging messages with them along very similar lines. I've just received the following

"We're not sure if this item have any difference with the one you selected. We will check with the relevant department first. Do you agree?"

I have of course pointed out that they are exactly the same item in my reply

Arctic · 13th November 2018, 14:17

Quote:

Originally Posted by marinabrian

And my reply to the same message was as follows...

Oh dear that is a shame I was looking forward to receiving these for evaluation purposes, however in regard to the items being from a defective batch, can I suggest you simply substitute the defective ones

Quote:

with the product you are selling in eBay item number 192574111891.

I look forward to your positive response.

Brian

Mind you I only ordered two, so we will see what they say

Brian

Hi Brian.
It looks like they have changed the item number above to this one below. Therefore covering them selves, I am sure if we all keep bombarding them with replies saying no I want the part not a refund, they may give in like you i sent for two, realistically i know we will not get them

202496769725
https://www.ebay.co.uk/itm/MANUAL-LO...5Yq3:rk:1:pf:0

ratchet · 14th November 2018, 06:21

Mine is on it's way..........let's see if it does actually turn up.

"Sorry to tell you that the warehouse don't updated the information on time so we thought this item is not available. Sorry for the inconvenience caused.
They already checked and send this order. Hope you could receive it soon."

Eddy600 · 15th November 2018, 08:22

Pretty disappointed my order was cancelled and refunded despite me protesting, looks like it will go that way for the rest of the people that ordered.

Mike Noc · 15th November 2018, 08:39

Quote:

Originally Posted by ratchet

Mine is on it's way..........let's see if it does actually turn up.

"Sorry to tell you that the warehouse don't updated the information on time so we thought this item is not available. Sorry for the inconvenience caused.
They already checked and send this order. Hope you could receive it soon."

Gazing into my crystal ball I see it getting lost in the post and them refunding you. :

Here's hoping it turns up.

8th November 2018, 12:02	#32
DMGRS Discount MG Rover Spares Rover 75 CDTi, 2x MG ZS180 Join Date: Jun 2011 Location: Hythe, Southampton Posts: 11,320 Thanks: 456 Thanked 3,377 Times in 2,027 Posts	I’ll keep them safe until an OE-enthusiast needs them - we don’t have many, and I know a few members are fastidious about original parts. __________________ Your trusted MG Rover specialist! Tel: 02380 001133 / Email: [email protected] We now have a 'chat' function on our site for even quicker replies. Give it a try! Remember - discount code FORUM5 for 5% off

9th November 2018, 07:48	#34
marinabrian MG ZT Join Date: Jan 2011 Location: Newcastle Upon Tyne Posts: 20,151 Thanks: 3,565 Thanked 10,837 Times in 5,718 Posts	And their reply......... Sorry to bring you any trouble. Sorry it's not available,how about we refund to you first? Hope you can accept our sincere apology. Best regards. My reply is...... Not available? I would suggest that isn't entirely correct, as you are currently selling the identical item at a higher price........ Now if you had messaged to say that there had been an error in the original listing, that would be one thing, however you decided to say that the items were from a defective batch??? In light of this, I would like you to supply the items I have ordered, and at the price I paid thank you very much. Brian

14th November 2018, 06:21	#38
ratchet Posted a thing or two ZT-T + CTDI Join Date: Oct 2014 Location: Gone walkabout Posts: 1,185 Thanks: 179 Thanked 361 Times in 289 Posts	Mine is on it's way..........let's see if it does actually turn up. "Sorry to tell you that the warehouse don't updated the information on time so we thought this item is not available. Sorry for the inconvenience caused. They already checked and send this order. Hope you could receive it soon."

15th November 2018, 08:22	#39
Eddy600 Loves to post Rover, MG Join Date: Jul 2016 Location: Halifax Posts: 275 Thanks: 19 Thanked 77 Times in 61 Posts	Pretty disappointed my order was cancelled and refunded despite me protesting, looks like it will go that way for the rest of the people that ordered.