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26th June 2018, 11:53 | #21 | |
Posted a thing or two
Mazda 6 Join Date: Dec 2013
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Quote:
Fair enough, I have just one question - was the refund dependant on Dawn getting the thread removed? |
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26th June 2018, 12:01 | #22 |
Gets stuck in
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Glad you refunded her. Glad you got it sorted out. You did what the law requires, you didn't do her any favours. I'll make sure the threads on facebook are updated accordingly. Please Tom, speak to c.a.b about what you're legally required to do when someone has an issue, because it's clear you don't really grasp it yet. You've got a good business, don't ruin it with non compliance.
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26th June 2018, 14:44 | #23 |
Regional Secretary
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Guys bear with us on this, cheers.
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26th June 2018, 14:53 | #24 |
Gets stuck in
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To be honest I've completely lost hope at this point, some people are just beyond saving.
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26th June 2018, 15:22 | #25 |
Gets stuck in
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Stipulated?
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26th June 2018, 15:38 | #26 |
This is my second home
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After reading most of the posts on the original topic and now this one I can’t believe that someone could be so silly with their response.
The evidence was clear as regards the condition of the engine in question and backed up by several well recognised “enthusiasts” on this forum. I’m afraid I don’t have much sympathy for “trader Tom”. If he wants to continue any trading he will have to think carefully in the future about your what to do when a complaint is raised. Removing the original topic only strengthens the ill feeling towards him. It’s good to see that Dawn is now going to get back on the road with the help of others on the forum. |
26th June 2018, 15:44 | #27 | |
Loves to post
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Quote:
You clearly didn't feel sorry for Dawn because if you did the money would of been returned in the first instance saved all this negative publicity and wrote the balance off against your expenses and that would of been the end of it with your reputation intact. |
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26th June 2018, 16:32 | #28 |
This is my second home
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Tom. Glad you have, at last, seen the error of your ways, and refunded Dawn all her money, and I hope you made a reasonable compensation package also. If it had gone to the end of road,under duress, I am sure you realise that the outcome would have been, perhaps, more damaging to you. Thanks for taking advice of some of the traders hereabouts, and also some ‘ordinary’ members.
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26th June 2018, 17:21 | #29 |
This is my second home
All Trophy Blue ,ZT260#50 , ZT CDTI Auto, ZR105+ and 1.8T Firefrost spoiling the Set . Join Date: Nov 2006
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Being held to Postings ransom" is nothing new...
I suffered this with Rimmers a few years back when I aired my disatisfaction with some items supplied by them that failed very prematurley. They would not deal with me while my posts were on the forums and told me to take them down before we could sort things out . C.
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The Three Bloo's Wifey's Zr105, MY CDTI & 260 #50 and Number One sons 1.8T in Firefrost When I were a lad Zero to 142 in 10.25 secs at the Pod on my Blown Norton. 210 Kart Champ in 70's |
26th June 2018, 17:32 | #30 |
I really should get out more.......
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I am not going to lower myself to reply to a certain post in this thread, however, I have started a new thread for updates on the car/engine and so on. For the record, those people asking if I was compensated on top - no, I was not, I got the remaining engine money and the pallet fees. Actually, if we're going to be accurate, I lost out to £20 pallet fees as I had to send the VAT separate originally, and was only refunded the first transaction. Just stating facts. Now then, let's move on. The car is the important thing now.
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