Have I been ripped off?

Pumpwater · 22nd March 2019, 16:57

I use garages at little as possible & am probably out of touch with what they charge. I took my son's Fiesta (he is away) into our local garage (not a dealer) & it failed on centre stoplight & brake pipe corrosion. They took ½ hour to get the centre stop light out (had been sealed in with silicone) & replaced both front flexi brake pipes & both front rigid brake pipes & one rear brake pipe, two brake nipples & replaced the brake fluid. I was presented with a bill for £295 which included VAT & £40 for the MOT.

They also MOTed the Rover & charged £73 for replacing one brake pipe (n/s rear)

It seemed a bit steep, labour & parts weren't itemised separately, I have trusted them in the past but used them for small things like tyres & testing. Should I find a different one to use in the future?

P-Nut · 22nd March 2019, 17:06

Quote:

Originally Posted by Pumpwater

I use garages at little as possible & am probably out of touch with what they charge. I took my son's Fiesta (he is away) into our local garage (not a dealer) & it failed on centre stoplight & brake pipe corrosion. They took ½ hour to get the centre stop light out (had been sealed in with silicone) & replaced both front flexi brake pipes & both front rigid brake pipes & one rear brake pipe, two brake nipples & replaced the brake fluid. I was presented with a bill for £295 which included VAT & £40 for the MOT.

They also MOTed the Rover & charged £73 for replacing one brake pipe (n/s rear)

It seemed a bit steep, labour & parts weren't itemised separately, I have trusted them in the past but used them for small things like tyres & testing. Should I find a different one to use in the future?

£255 for parts and say 3/4 hours labour sounds reasonable

£73 for again sounds reasonable for brake pipe replacement, it has to be removed, the new pipe has to be shaped and brakes bled etc. 1 hour and a bit for parts sounds about right

Slaya · 22nd March 2019, 17:15

You should use the garage near me.

Just under £90 to change two focus headlight bulbs...

Pumpwater · 22nd March 2019, 17:20

Quote:

Originally Posted by Slaya

You should use the garage near me.

Just under £90 to change two focus headlight bulbs...

Or perhaps not!!

madeupname · 22nd March 2019, 17:20

Kim needs two new rear brake pipes. They say they have to drop the petrol tank cos the pipes go over the top. He told me it could take a full day and quoted £350 for a days labour. Then there's the cost of parts etc.
I retired recently and so can afford it, but it seemed a lot at the time. From what you've said it now sounds like a normal price.

marinabrian · 22nd March 2019, 17:41

Quote:

Originally Posted by madeupname

Kim needs two new rear brake pipes. They say they have to drop the petrol tank cos the pipes go over the top. He told me it could take a full day and quoted £350 for a days labour. Then there's the cost of parts etc.
I retired recently and so can afford it, but it seemed a lot at the time. From what you've said it now sounds like a normal price.

I did this job for a local member in December, I charged him a roll of Kunifer, and kept his original pipework to use as a pattern for future jobs

Brian

steve-45 · 22nd March 2019, 17:42

Those prices are very good, in the South East / London you could almost double those prices.

Jim Jamieson · 22nd March 2019, 17:45

Would have been a lot worse if you had visitedva Jaguar Dealer.

I got ripped off £760 for rear suspension arms which were not required.
I later changed them back to the originals and got another MOT with a pass.

Parks Jaguar Ayr refused to refund or even negotiate a settlement, hence I’m now driving a Mercedes.

SCP440 · 22nd March 2019, 19:01

SWMBO son has recently bought a 2007 Golf, I was looking through the service history and the last service cost £275 and £108 of that was for 4 litres of engine oil and £35 for a filter. The previous Service had brake pads on the bill at £115 a set and £100 for fitting them.

It amazes me how many garages overcharge but they seem to get away with it as so many don't understand what it should cost.

I heard of one garage not far from me had charged an owner over £1000 for a cambelt change on a Fiesta, yes its a big job but no way should it cost that kind of money.

roverbarmy · 22nd March 2019, 19:41

We bought a new Polo for the missus which had three years free servicing "included" in the deal. We got a call at service No. 2 to ask if we wanted the air con service doing. I said that servicing was "included" in my purchase price. They tried to fob me off with it being an extra but a chat with the service manager had it removed from the bill! When it came to service No. 4, we politely declined and it hasn't seen a VW garage since!

I couldn't believe how long the "service" took. It went into the garage at 3.50 and exited the workshop at 4.10 to be washed and dried off (despite it being pristine!). It's just been in for MOT (now 7 years old) and passed again with no advisories.

22nd March 2019, 16:57	#1
Pumpwater Loves to post Rover 75 CDTi Firefrost Red Join Date: Apr 2008 Location: Durham Posts: 470 Thanks: 96 Thanked 55 Times in 38 Posts	Have I been ripped off? I use garages at little as possible & am probably out of touch with what they charge. I took my son's Fiesta (he is away) into our local garage (not a dealer) & it failed on centre stoplight & brake pipe corrosion. They took ½ hour to get the centre stop light out (had been sealed in with silicone) & replaced both front flexi brake pipes & both front rigid brake pipes & one rear brake pipe, two brake nipples & replaced the brake fluid. I was presented with a bill for £295 which included VAT & £40 for the MOT. They also MOTed the Rover & charged £73 for replacing one brake pipe (n/s rear) It seemed a bit steep, labour & parts weren't itemised separately, I have trusted them in the past but used them for small things like tyres & testing. Should I find a different one to use in the future? __________________ Eat drink and be merry, for tomorrow they may make it illegal.

22nd March 2019, 17:20	#5
madeupname Posted a thing or two Rover 75 Connie Mk2 1.8 (Mo) Join Date: Feb 2017 Location: Sheffield Posts: 1,531 Thanks: 875 Thanked 335 Times in 289 Posts	Kim needs two new rear brake pipes. They say they have to drop the petrol tank cos the pipes go over the top. He told me it could take a full day and quoted £350 for a days labour. Then there's the cost of parts etc. I retired recently and so can afford it, but it seemed a lot at the time. From what you've said it now sounds like a normal price. __________________ Mo was born Tuesday, 22nd June 2004 @ 08:32:41 This vehicle was the 99,307th 75 to run off the production line, out of 112,381 This vehicle was the 5,377th 75 1.8 Connoisseur to be made out of 6,033 This vehicle was the 783rd 75 in Firefrost Red (code: CEV) to be made out of 2,089 Firefrost Red 75s

22nd March 2019, 19:41	#10
roverbarmy This is my second home Roverless + 1.7D Sportage Join Date: Aug 2014 Location: East Norfolk Posts: 7,048 Thanks: 729 Thanked 2,021 Times in 1,449 Posts	We bought a new Polo for the missus which had three years free servicing "included" in the deal. We got a call at service No. 2 to ask if we wanted the air con service doing. I said that servicing was "included" in my purchase price. They tried to fob me off with it being an extra but a chat with the service manager had it removed from the bill! When it came to service No. 4, we politely declined and it hasn't seen a VW garage since! I couldn't believe how long the "service" took. It went into the garage at 3.50 and exited the workshop at 4.10 to be washed and dried off (despite it being pristine!). It's just been in for MOT (now 7 years old) and passed again with no advisories. __________________ Oil in my veins!

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22nd March 2019, 17:15	#3
Slaya Loves to post MG ZT V6 160+, MG TF 135, Focus 1.6 Zetec Join Date: Mar 2010 Location: Coventry Posts: 285 Thanks: 129 Thanked 68 Times in 50 Posts	You should use the garage near me. Just under £90 to change two focus headlight bulbs...

22nd March 2019, 17:42	#7
steve-45 This is my second home Rover 75 Saloon CDTi Join Date: Oct 2015 Location: Belvedere Posts: 4,076 Thanks: 108 Thanked 1,089 Times in 774 Posts	Those prices are very good, in the South East / London you could almost double those prices.

22nd March 2019, 17:45	#8
Jim Jamieson This is my second home Rover less ! Join Date: Jun 2011 Location: Tarbolton Posts: 3,442 Thanks: 393 Thanked 888 Times in 542 Posts	Would have been a lot worse if you had visitedva Jaguar Dealer. I got ripped off £760 for rear suspension arms which were not required. I later changed them back to the originals and got another MOT with a pass. Parks Jaguar Ayr refused to refund or even negotiate a settlement, hence I’m now driving a Mercedes.

22nd March 2019, 19:01	#9
SCP440 I really should get out more....... MG ZT-T 260 Join Date: Feb 2016 Location: Witney Posts: 2,504 Thanks: 6 Thanked 910 Times in 571 Posts	SWMBO son has recently bought a 2007 Golf, I was looking through the service history and the last service cost £275 and £108 of that was for 4 litres of engine oil and £35 for a filter. The previous Service had brake pads on the bill at £115 a set and £100 for fitting them. It amazes me how many garages overcharge but they seem to get away with it as so many don't understand what it should cost. I heard of one garage not far from me had charged an owner over £1000 for a cambelt change on a Fiesta, yes its a big job but no way should it cost that kind of money.