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Old 6th May 2017, 15:42   #1
aircub
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Default Tomtom & Eclipse - Not Compatable

After many emails to and from Tomtom I have received the following:-

This is Katie again from TomTom Customer Support Team.

Karl, I have now discussed this with our 2nd line team and they have informed that this in car set is built of the RK3188 chip -- our software ( designed for MOBILE PHONES ) does not support this special chip.

Hence, as of now there is no way to get this working on your in car system.

I will forward this feedback to the product development team who decides the features to be implemented in our products.

We look forward to customer feedback as an initiative to improve our products and services. Your comments will be used in the evaluation and development of current and future product features.

We value our customers and ask you to please feel free to continue to provide feedback about our services.
If you have any further questions or would like to discuss this matter further, please feel free to contact me anytime.

Many thanks for your time and consideration.

With Kind Regards

Katie
Customer Service Representative
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Old 6th May 2017, 17:30   #2
jubbarelly
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You sure the Eclipse has a RK3188 chip as that chip only has a max of 4 cores?

Tom Tom Go on my Xtrons unit works perfectly fine, which has a MT3562 Octa Core, ARM Cortex-A53 chipset.

Cheers
Jub
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Old 6th May 2017, 17:37   #3
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Quote:
Originally Posted by aircub View Post
After many emails to and from Tomtom I have received the following:-

This is Katie again from TomTom Customer Support Team.

Karl, I have now discussed this with our 2nd line team and they have informed that this in car set is built of the RK3188 chip -- our software ( designed for MOBILE PHONES ) does not support this special chip.

Hence, as of now there is no way to get this working on your in car system.

I will forward this feedback to the product development team who decides the features to be implemented in our products.

We look forward to customer feedback as an initiative to improve our products and services. Your comments will be used in the evaluation and development of current and future product features.

We value our customers and ask you to please feel free to continue to provide feedback about our services.
If you have any further questions or would like to discuss this matter further, please feel free to contact me anytime.

Many thanks for your time and consideration.

With Kind Regards

Katie
Customer Service Representative

Download cpu-z, it will give you all the info you need about your cpu and so on.

Last edited by dendeeze; 6th May 2017 at 18:15..
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Old 6th May 2017, 18:14   #4
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Quote:
Originally Posted by jubbarelly View Post
You sure the Eclipse has a RK3188 chip as that chip only has a max of 4 cores?

Tom Tom Go on my Xtrons unit works perfectly fine, which has a MT3562 Octa Core, ARM Cortex-A53 chipset.

Cheers
Jub
This is so confusing... I remember i asked you the specifications, you show us photos from the Xtron radio, it uses the CPU which is made by Mediatek, the MT3562 octa core, but the rest of the info says made by Rockship PX5 (3688 octa core). (see photos) Conclusion, Xtron uses 2 different cpu brands?

http://imgur.com/OrdobAM
http://imgur.com/hkYvPfM


I know that Ownice uses 2 different cpu's the MT3561 (quad core) and the MT3562 (octa core)
It is intresting to see which is better, the PX5 or the MT3562, very interesting.

Xtron (eclips) vs Ownice C500+ (premium)
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Old 6th May 2017, 19:30   #5
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Deleted as I got it wrong...its me that confused

Last edited by Daveluck; 6th May 2017 at 19:32..
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Old 7th May 2017, 09:28   #6
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Quote:
Originally Posted by jubbarelly View Post
You sure the Eclipse has a RK3188 chip as that chip only has a max of 4 cores?

Tom Tom Go on my Xtrons unit works perfectly fine, which has a MT3562 Octa Core, ARM Cortex-A53 chipset.

Cheers
Jub
Jub,

This is my info for the Eclipse

are you saying that although your strong unit and theEclipse come from the same factory they have different processors.? As I cannot get Tomtom to run on mine so there must be some difference.?
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Old 7th May 2017, 09:30   #7
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Looks the same so should defo run. Mine runs off the internal memory and installed from the play store

Sent from my LG-H850 using Tapatalk
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Old 7th May 2017, 09:32   #8
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Looks the same so should defo run. Mine runs off the internal memory and installed from the play store

Sent from my LG-H850 using Tapatalk
Ok so how can I get play store to install it on the internal memory.?

Strangely Wikipedia quotes the RK3066 chip as being dual core, so is there info wrong?

RK30xx series[edit]
The RK3066 is a high performance dual-core ARM Cortex-A9 mobile processor similar to the Samsung Exynos 4 Dual Core chip. In terms of performance, the RK3066 is between the Samsung Exynos 4210 and the Samsung Exynos 4212.[27][28][29][30][31] As of 2013, it was targeted at tablets and Android TV dongles and boxes.[22] It has been a popular choice for both tablets and other devices since 2012.

40 nm process
Dual-core ARM Cortex-A9 processor (ARMv7 architecture) clocked up to 1.6 GHz
512 KB L2 cache[22]
NEON SIMD support
Quad core Mali-400 GPU, clocked at 250 MHz supporting OpenGL ES 2.0, OpenVG 1.1 support, 9 GFLOPS[25]
VPU (Video Processing Unit) multimedia processor supporting 1080p image and video decoding
DDR, DDR2, DDR3 support, up to 2 GB
HDMI 1.4 interface
2-channels TFT LCD Interface with 5 layers and 3D display (1920×1080 maximum display Size)
USB 2.0 interface
SD/MMC interface
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Old 7th May 2017, 09:37   #9
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I think cpuz isn't reading it correctly.

Just click install on the play store....

Sent from my LG-H850 using Tapatalk
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Old 7th May 2017, 09:42   #10
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Originally Posted by jubbarelly View Post
I think cpuz isn't reading it correctly.

Just click install on the play store....

Sent from my LG-H850 using Tapatalk
Well I already have done that, and after installation I get this



So something is not right
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