Am I being too cynical..Non Rover post...

whitevanman · 7th October 2013, 17:06

OK, So it would appear than the body control unit on our Laguna is faulty, these units are coded to the car and cannot be moved from one vehicle to another unless all locks & ecu are done at the same time

So as recommended by the Renault forum I take the offending item to a well known remanufacturer for testing/repair monday last..Anyway pulls up and the place is buzzing and the yard (not a little yard either) is full to the brim of much newer and more expensive cars than an 02 plate Renault. They take the item and my details and ask that I check online for the parts progress. I'm advised by a Renault bod who only used them last month that it's £35 to test £100-£200 to repair depending on fault.

Tues - in que for workshop
Weds - Ditto
Thurs - Ditto
Fri AM - Ditto

Then gets a call from a polite lady at 11am saying it's too badly damaged for repair. I'm not an electronics man but as everything else bar the wipers is working fine I find that hard to believe. But then this happens

'Ah OK that's a shame, How much do I owe you?'
' In this instance (?) Nothing, No charge'.
'Really? ok, i'll come and collect it monday then' (a 130 mile round trip)
'That's ok, we'll box it up and get it back to you, don't worry about coming to collect'.
'OK how much do I owe for postage?'
'Nothing'...

?????

What do the esteemed members think of this? I know what I think but it might just be me...

mh007 · 7th October 2013, 17:21

I probably know what you're thinking but I would wait until you get the BCU back, plug it back in & then make sure everything works as before (except the wipers !)

If of course that's not the case, i'd be straight on the phone !!

Grumpy1 · 7th October 2013, 17:28

Quote:

Originally Posted by mh007

I probably know what you're thinking but I would wait until you get the BCU back, plug it back in & then make sure everything works as before (except the wipers !)

If of course that's not the case, i'd be straight on the phone !!

Chad.

lovema75 · 7th October 2013, 17:30

...and if everything is as before, simply wire up a bypass for the wipers.

whitevanman · 7th October 2013, 17:35

Quote:

Originally Posted by lovema75

...and if everything is as before, simply wire up a bypass for the wipers.

Yep think short term this will be on the agenda...

Anyone on here a member of this site? www.auto-professionals.co.uk

Only membership is closed and a bod on there has pdf's for download of how to move the chip from your unit to another one but I can't join to get it..

whitevanman · 7th October 2013, 17:40

Quote:

Originally Posted by mh007

I probably know what you're thinking but I would wait until you get the BCU back, plug it back in & then make sure everything works as before (except the wipers !)

If of course that's not the case, i'd be straight on the phone !!

I was more thinking that they were so busy with main dealer work they didn't even bother looking at it

but yeah the other thought had also crossed my mind..

lovema75 · 7th October 2013, 17:44

Is the car running well apart from that? Always liked them but never dared, local dealer told me they were tripe and not to bother with them!

Banjo · 7th October 2013, 17:46

I suspect that they just couldn't be bothered to look at it.

whitevanman · 7th October 2013, 18:25

Quote:

Originally Posted by lovema75

Is the car running well apart from that? Always liked them but never dared, local dealer told me they were tripe and not to bother with them!

Runs fine, needs bushes on the rear subframe (easy) and a window regulator. It would appear the diesels blow turbos and the particular petrol engine we got should give headaches as it's a 2ltr direct petrol injection (the first I believe). The forum says terribly unreliable, however I thought I could cure my woes by getting a control unit and all the bits from a breakers and have yet to find a set..the breakers seem to be full of diesels..

It would appear the leccy's (really bad location for the fusebox/BCU) and ridiculous prices for some parts are what kills most of them off though.

Not as nice a place to be as a 75 though, but I've always liked the shape of the Sport tourer as they call it..

It has half leather, satnav, leccy everything, panoramic roof, 17" alloys, Xenons, etc. I can afford to spend a few hundred on it and it'd still be a very very cheap car..

Pompey_ant · 7th October 2013, 19:33

It doesn't help with your particular problem, but approach your local main dealer about the window regulator.

Renault contribute heavily (76%) towards replacement cost even outside warranty. Up until 3 months ago i worked for them and it'll cost you circa £125.

Good luck with the problem at hand.

7th October 2013, 17:06	#1
whitevanman This is my second home 2001 Connie SE CDT, 2002 2.0Petrol Laguna SportHatch Join Date: Jul 2011 Location: Althorne Posts: 3,122 Thanks: 319 Thanked 441 Times in 318 Posts	Am I being too cynical..Non Rover post... OK, So it would appear than the body control unit on our Laguna is faulty, these units are coded to the car and cannot be moved from one vehicle to another unless all locks & ecu are done at the same time So as recommended by the Renault forum I take the offending item to a well known remanufacturer for testing/repair monday last..Anyway pulls up and the place is buzzing and the yard (not a little yard either) is full to the brim of much newer and more expensive cars than an 02 plate Renault. They take the item and my details and ask that I check online for the parts progress. I'm advised by a Renault bod who only used them last month that it's £35 to test £100-£200 to repair depending on fault. Tues - in que for workshop Weds - Ditto Thurs - Ditto Fri AM - Ditto Then gets a call from a polite lady at 11am saying it's too badly damaged for repair. I'm not an electronics man but as everything else bar the wipers is working fine I find that hard to believe. But then this happens 'Ah OK that's a shame, How much do I owe you?' ' In this instance (?) Nothing, No charge'. 'Really? ok, i'll come and collect it monday then' (a 130 mile round trip) 'That's ok, we'll box it up and get it back to you, don't worry about coming to collect'. 'OK how much do I owe for postage?' 'Nothing'... ????? What do the esteemed members think of this? I know what I think but it might just be me... __________________ [SIGPIC][/SIGPIC] Today the 23rd of April I will mostly be: Kids, bikes, dog, kids, bikes, dog...Seems to be a pattern forming here Car: Connie SE CDT Manual, Mods: O-Rings, Silicon intercooler hose, Stainless EGR Bypass, BMW PCV Mod, 160 Upgrade, DD Unit, Projector Headlights, Powerflex Bottom Mount, Remote Clutch reservoir, SS Compensator; Inline Stat To Come: cat gut (when replacing iffy section). Meteors after refurb..

7th October 2013, 17:21	#2
mh007 This is my second home MG ZT260 SE, MG ZT190+, MG ZTT 160, R75 Conn SE 2.0, R75 Conn SE 2.5 X 3, R75 Club SE 1.8, P5B Coupe Join Date: Jul 2009 Location: Keynsham, Bristol Posts: 4,211 Thanks: 65 Thanked 635 Times in 499 Posts	I probably know what you're thinking but I would wait until you get the BCU back, plug it back in & then make sure everything works as before (except the wipers !) If of course that's not the case, i'd be straight on the phone !!

7th October 2013, 17:30	#4
lovema75 This is my second home 75 Tourer CDT Join Date: Dec 2011 Location: Enfield Posts: 3,925 Thanks: 63 Thanked 431 Times in 237 Posts	...and if everything is as before, simply wire up a bypass for the wipers.

7th October 2013, 17:44	#7
lovema75 This is my second home 75 Tourer CDT Join Date: Dec 2011 Location: Enfield Posts: 3,925 Thanks: 63 Thanked 431 Times in 237 Posts	Is the car running well apart from that? Always liked them but never dared, local dealer told me they were tripe and not to bother with them!

7th October 2013, 17:46	#8
Banjo Posted a thing or two MG6 Magnette 1.8 Tci SE Join Date: Jun 2009 Location: Shrewsbury Posts: 1,300 Thanks: 19 Thanked 27 Times in 27 Posts	I suspect that they just couldn't be bothered to look at it.

7th October 2013, 19:33	#10
Pompey_ant Loves to post MG ZT 190+ Join Date: Jan 2013 Location: Fareham Posts: 325 Thanks: 15 Thanked 11 Times in 10 Posts	It doesn't help with your particular problem, but approach your local main dealer about the window regulator. Renault contribute heavily (76%) towards replacement cost even outside warranty. Up until 3 months ago i worked for them and it'll cost you circa £125. Good luck with the problem at hand.