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29th November 2018, 19:21 | #1 |
Regional Secretary
MGTF, MG ZS EV Exclusive Join Date: Sep 2007
Location: Kilwinning
Posts: 14,046
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Garage warranties
Mrs Simondi's MG3 has just had its fuel pump replaced under warranty. It's out of manufacturers warranty but is covered under the garage warranty ( Phoenix in Linwood).
Good news is that they have replaced the pump with no worries but have charged us £52 ( apparently it should have been £104) for diagnosis Now i thought it was the fuel pump as did the green flag guy. The garage understandably had to make sure. What gets me though is the fact that despite there being a bonafide claim the diagnosis isnt covered. The service manager is calling me tomorrow. Am I being unreasonable in thinking the diagnosis should be covered in the warranty? |
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