Some people should not be allowed to have a computer

Tatts · 29th November 2006, 19:53

.,.,.,.,.,

Alex30013k · 30th November 2006, 05:28

Lol

Some PPL

Simon · 30th November 2006, 09:45

Dear lord.....

Sometimes, you just want to carry a big fish around with you just for these very ocasions!

DJO · 30th November 2006, 19:29

I sympathise with the original story...

A few years ago I worked in IT, part of a team who wrote and supported a billing system for a freight company.

One day I answer the phone and it s a guy down on the south coast depot saying that the system won't print. I look at the print queues and see his prints are sitting there waiting to print. I talk him through a few things to try, but nothing gets the printer to work.

So I tell him that there isn't anything else I can do remotely, go and find the technician on site to fix the printer. "Oh he's busy" says the voice on the south coast. "Why?" I ask, "Well we have a power cut here and he's sorting things out".

Seriously, the PCs ran off a UPS so he had half an hour of battery before they all shut down, but the printers had no UPS and turned off.

I just put down the phone slowly and waiting 10 minutes before speaking, I just could not believe that that of imbecile managed to exist until adulthood!

I don't work in IT anymore...

David

BMC123 · 1st December 2006, 00:33

unfortunately, i still work in IT and I could write a book

one that sticks in my mind was about 5 years ago, and i got a call to a "dead monitor"
Over the phone I went through all the usual stuff, asking had they checked the power cables, etc. I was rather rudely told that of course they had checked the cables, and was i implying they were stupid?
anyway, 3 mile drive to the site, walked in and checked the cables (whilst doing so explaining that this was standard procedure anyway) only to find the monitors power lead sitting on the floor.
"its not plugged in" i said.
"it is" she said, "there - look, in the wall"

Keith · 1st December 2006, 15:18

I went to a VERY BIG Mazda main dealer in Croydon as they reported a server fault

When I got there is was still in its cabinet on the wall but was now outside in the rain covered in plastic they had demolished the rest of the building around it, and it was now 20' up in the air

Can you shift it for us they said we can lift you up in a JCB to do it
Bog off I said this will be a chargeable call 3 hours at £90 per hour minimum plus call out for making an incorrect support call in the first place

Some money appeared, server magically moved to new office

Then I told them to get BT in as their Kilostream had gone up in smoke, their remote sites were down for days good old BT said bog off and stuck to it

Keith · 1st December 2006, 15:26

Better than that

I used to Look after Churchill Insurance when the head office was in Bromley. One Monday morning they had lost 600 incoming phone lines to their ACD (automatic call distribution) system so that was about 1500 operators all on commission trying to lynch the IT and Telecoms staff so we hid for a while.

Once it was safe to get on with the job we pinned down a BT engineer and asked him to relink the Megastream that provided 300 lines but they kept dropping out, BT guy was adamant our ACD switch was a fault

We flew in a specialist in the afternoon who promptly told the BT their Line levels had changed and he adjusted the attenuation on the ACD

BT guy went very red, it turned out they had rerouted some cables at the weekend without telling anyone

I wonder how much compensation they paid out

Keith · 1st December 2006, 15:28

Even better than that I went to repace a concentrator at the Reigate Computerised BT exchange

Their engineer directed me to the wrong Concentrator, I pulled the plug on 10,000 phone lines by accident

Wasn't my fault honest

driverjgp · 1st December 2006, 17:25

Quote:

Originally Posted by Tatts

I got a call today to go and see to a laptop, Brand spanking new £600 laptop.

Lass says all her mates computers have windows on but hers doesn't which seemed odd being new and all that,

Got there, fired it up. Bang! Straight into windows no problem.

I said to her there was nowt wrong. But she says, all the other girls in college when they start it comes up Windows XP then gets to this part, Mine comes up "ADVENT" so can you install windows XP for me..........

I didn't know whether to laugh or cry.

Was she blonde?

29th November 2006, 19:53	#1
Tatts This is my second home MG6 TL Join Date: Nov 2006 Location: Tarn Posts: 5,269 Thanks: 2 Thanked 46 Times in 37 Posts	Some people should not be allowed to have a computer .,.,.,.,., Last edited by Tatts; 22nd December 2007 at 19:32..

30th November 2006, 19:29	#4
DJO Avid contributor Vauxhall Zafira Join Date: Nov 2006 Location: Haywards Heath, West Sussex Posts: 241 Thanks: 1 Thanked 0 Times in 0 Posts	Some people should never go near anything electrical... I sympathise with the original story... A few years ago I worked in IT, part of a team who wrote and supported a billing system for a freight company. One day I answer the phone and it s a guy down on the south coast depot saying that the system won't print. I look at the print queues and see his prints are sitting there waiting to print. I talk him through a few things to try, but nothing gets the printer to work. So I tell him that there isn't anything else I can do remotely, go and find the technician on site to fix the printer. "Oh he's busy" says the voice on the south coast. "Why?" I ask, "Well we have a power cut here and he's sorting things out". Seriously, the PCs ran off a UPS so he had half an hour of battery before they all shut down, but the printers had no UPS and turned off. I just put down the phone slowly and waiting 10 minutes before speaking, I just could not believe that that of imbecile managed to exist until adulthood! I don't work in IT anymore... David

1st December 2006, 00:33	#5
BMC123 Posted a thing or two 2004 1.8 Connoisseur SE, 1999 XJ8 Join Date: Nov 2006 Location: Northern Ireland Posts: 1,163 Thanks: 0 Thanked 1 Time in 1 Post	unfortunately, i still work in IT and I could write a book one that sticks in my mind was about 5 years ago, and i got a call to a "dead monitor" Over the phone I went through all the usual stuff, asking had they checked the power cables, etc. I was rather rudely told that of course they had checked the cables, and was i implying they were stupid? anyway, 3 mile drive to the site, walked in and checked the cables (whilst doing so explaining that this was standard procedure anyway) only to find the monitors power lead sitting on the floor. "its not plugged in" i said. "it is" she said, "there - look, in the wall" __________________ [SIGPIC][/SIGPIC]

30th November 2006, 05:28	#2
Alex30013k Posted a thing or two Rover 75 Saloon 2.0 CDTi Conn Se Join Date: Nov 2006 Location: Ashford Kent Posts: 1,560 Thanks: 17 Thanked 29 Times in 21 Posts	Lol Some PPL

30th November 2006, 09:45	#3
Simon Banned - Join Date: Nov 2006 Location: - Posts: 10,318 Thanks: 0 Thanked 4 Times in 3 Posts	Dear lord..... Sometimes, you just want to carry a big fish around with you just for these very ocasions!

1st December 2006, 15:18	#6
Keith This is my second home ZT400 Join Date: Oct 2006 Location: Ellesmere Posts: 5,948 Thanks: 0 Thanked 43 Times in 29 Posts	I went to a VERY BIG Mazda main dealer in Croydon as they reported a server fault When I got there is was still in its cabinet on the wall but was now outside in the rain covered in plastic they had demolished the rest of the building around it, and it was now 20' up in the air Can you shift it for us they said we can lift you up in a JCB to do it Bog off I said this will be a chargeable call 3 hours at £90 per hour minimum plus call out for making an incorrect support call in the first place Some money appeared, server magically moved to new office Then I told them to get BT in as their Kilostream had gone up in smoke, their remote sites were down for days good old BT said bog off and stuck to it

1st December 2006, 15:26	#7
Keith This is my second home ZT400 Join Date: Oct 2006 Location: Ellesmere Posts: 5,948 Thanks: 0 Thanked 43 Times in 29 Posts	Better than that I used to Look after Churchill Insurance when the head office was in Bromley. One Monday morning they had lost 600 incoming phone lines to their ACD (automatic call distribution) system so that was about 1500 operators all on commission trying to lynch the IT and Telecoms staff so we hid for a while. Once it was safe to get on with the job we pinned down a BT engineer and asked him to relink the Megastream that provided 300 lines but they kept dropping out, BT guy was adamant our ACD switch was a fault We flew in a specialist in the afternoon who promptly told the BT their Line levels had changed and he adjusted the attenuation on the ACD BT guy went very red, it turned out they had rerouted some cables at the weekend without telling anyone I wonder how much compensation they paid out

1st December 2006, 15:28	#8
Keith This is my second home ZT400 Join Date: Oct 2006 Location: Ellesmere Posts: 5,948 Thanks: 0 Thanked 43 Times in 29 Posts	Even better than that I went to repace a concentrator at the Reigate Computerised BT exchange Their engineer directed me to the wrong Concentrator, I pulled the plug on 10,000 phone lines by accident Wasn't my fault honest