Garforth to Abergele - underground railway

HarryM1BYT · 2nd July 2020, 13:00

My carefully looked after Varta E44 battery, bought just 4 years ago, has expired and as it had a 5 year guarantee, I contacted the seller to ask about a claim.

Only way was to return it and let them check it and do without the car whilst they made up their minds, or buy a new one from them then return the failed one after - hopefully for a refund or partial refund. Fine so far, until your new battery turns up and you try to arrange to send the failed one back.

It's Tanya in Abergele, north Wales.

When you try to arrange to send a battery via the usual parcel services, car batteries come under the 'Prohibited Items' list.

Long shot- Is anyone going from anywhere near Garforth, to Abergele, over the coming weeks and could drop it off there please?

I have it all safely packaged and ready to go.

HarryM1BYT · 2nd July 2020, 14:42

After a lengthy discussion with DHL, who delivered the new battery, they said I would have to be in some way registered as a sender of hazardous items, to be able to send it. Then back to web chat yet again, with Tanya - they said that as it was a sealed battery (it has the bungs fitted), it can then be called a 'sealed accumulator', which any of the parcel companies will accept.

What's in a name?

bl52krz · 2nd July 2020, 15:04

Giving you the run round Harry. Anything to not give you a refund. Don’t forget to ask for the carriage costs as it is not your fault the battery has gone bottoms up.

HarryM1BYT · 7th July 2020, 18:49

Quote:

Originally Posted by bl52krz

Giving you the run round Harry. Anything to not give you a refund. Don’t forget to ask for the carriage costs as it is not your fault the battery has gone bottoms up.

They have refunded the full cost of my purchase, of the replacement battery plus the cost of its carriage to me, though not the cost of my paying for carriage of the failed battery back to them. I'm not to bothered about that though. They have yet to email me, to say they were refunding the amount.

2nd July 2020, 13:00	#1
HarryM1BYT This is my second home 75 Contemporary SE Mk II 2004 Man. Sal. CDTi 135ps, FBH on red diesel, WinCE6 DD Join Date: May 2010 Location: Leeds Posts: 17,273 Thanks: 2,160 Thanked 2,061 Times in 1,586 Posts	Garforth to Abergele - underground railway My carefully looked after Varta E44 battery, bought just 4 years ago, has expired and as it had a 5 year guarantee, I contacted the seller to ask about a claim. Only way was to return it and let them check it and do without the car whilst they made up their minds, or buy a new one from them then return the failed one after - hopefully for a refund or partial refund. Fine so far, until your new battery turns up and you try to arrange to send the failed one back. It's Tanya in Abergele, north Wales. When you try to arrange to send a battery via the usual parcel services, car batteries come under the 'Prohibited Items' list. Long shot- Is anyone going from anywhere near Garforth, to Abergele, over the coming weeks and could drop it off there please? I have it all safely packaged and ready to go. __________________ Harry How To's and items I offer for free, or just to cover the cost of my expenses... http://www.the75andztclub.co.uk/foru...40#post1764540 Fix a poor handbrake; DIY ABS diagnostic unit; Loan of the spanner needed to change the CDT belts; free OBD diagnostics +MAF; Correct Bosch MAF cheap; DVB-T install in an ex-hi-line system; DD install with a HK amp; FBH servicing. I've taken a vow of poverty. To annoy me, send money.

2nd July 2020, 14:42	#2
HarryM1BYT This is my second home 75 Contemporary SE Mk II 2004 Man. Sal. CDTi 135ps, FBH on red diesel, WinCE6 DD Join Date: May 2010 Location: Leeds Posts: 17,273 Thanks: 2,160 Thanked 2,061 Times in 1,586 Posts	After a lengthy discussion with DHL, who delivered the new battery, they said I would have to be in some way registered as a sender of hazardous items, to be able to send it. Then back to web chat yet again, with Tanya - they said that as it was a sealed battery (it has the bungs fitted), it can then be called a 'sealed accumulator', which any of the parcel companies will accept. What's in a name? __________________ Harry How To's and items I offer for free, or just to cover the cost of my expenses... http://www.the75andztclub.co.uk/foru...40#post1764540 Fix a poor handbrake; DIY ABS diagnostic unit; Loan of the spanner needed to change the CDT belts; free OBD diagnostics +MAF; Correct Bosch MAF cheap; DVB-T install in an ex-hi-line system; DD install with a HK amp; FBH servicing. I've taken a vow of poverty. To annoy me, send money.

2nd July 2020, 15:04	#3
bl52krz This is my second home Rover 75 cdt club + Rover 2.5 KV6 Conni SE Join Date: May 2008 Location: Birmingham Posts: 11,387 Thanks: 6,587 Thanked 2,262 Times in 1,729 Posts	Giving you the run round Harry. Anything to not give you a refund. Don’t forget to ask for the carriage costs as it is not your fault the battery has gone bottoms up. __________________ Great Barr, Birmingham.