Broken down: CDTi rattling noise, lots of smoke, no power - Page 3

BigAde · 25th June 2016, 08:23

Thanks Brian. I will check that - plenum drains were cleaned out recently but that's definitely a good call.

However I have an update. I've just had a call from the garage's mechanic saying that they discovered a huge amount of water in the fuel tank. That would make sense as I filled up on the way to work yesterday (yes, definitely with diesel), so I only drove about half a mile on to work after filling up in the morning. With the flash flooding we've been having, I suspect the filling station has had their fuel tanks flooded.

Of course I'll need a new fuel filter and there could be damage to the injectors still.
Not good.
I've spoken to the filling station but they claim to have had no other reports of contaminated fuel.

klarzy · 25th June 2016, 08:31

Quote:

Originally Posted by BigAde

Thanks Brian. I will check that - plenum drains were cleaned out recently but that's definitely a good call.

However I have an update. I've just had a call from the garage's mechanic saying that they discovered a huge amount of water in the fuel tank. That would make sense as I filled up on the way to work yesterday (yes, definitely with diesel), so I only drove about half a mile on to work after filling up in the morning. With the flash flooding we've been having, I suspect the filling station has had their fuel tanks flooded.

Of course I'll need a new fuel filter and there could be damage to the injectors still.
Not good.
I've spoken to the filling station but they claim to have had no other reports of contaminated fuel.

Ask the filling station or trading standards to dip the tanks asap, the fuel should float on top of the water...

BigAde · 25th June 2016, 08:40

Quote:

Originally Posted by klarzy

Ask the filling station or trading standards to dip the tanks asap, the fuel should float on top of the water...

I just phoned them.
The manager's not there. The person I spoke to said that the diesel tanks are empty anyway and they're waiting for delivery. I said that he should check the tanks anyway but he just said "thank you" and hung up.

klarzy · 25th June 2016, 08:43

Quote:

Originally Posted by BigAde

I just phoned them.
The manager's not there. The person I spoke to said that the diesel tanks are empty anyway and they're waiting for delivery. I said that he should check the tanks anyway but he just said "thank you" and hung up.

Call back, tell them its an official complaint and you require the persons name, a reference fir the complaint and the name and number if the station manager and the head office.

BigAde · 25th June 2016, 09:21

Quote:

Originally Posted by klarzy

Call back, tell them its an official complaint and you require the persons name, a reference fir the complaint and the name and number if the station manager and the head office.

From the response I got on the phone, I don't think that's going to do any good. I've submitted a complaint direct to Gulf Oil via their website. Personally I suspect that they know they've got a problem, which is why they've shut the diesel pumps down.

klarzy · 25th June 2016, 09:31

Quote:

Originally Posted by BigAde

From the response I got on the phone, I don't think that's going to do any good. I've submitted a complaint direct to Gulf Oil via their website. Personally I suspect that they know they've got a problem, which is why they've shut the diesel pumps down.

Straight on the phone to trading standards then and send the repair bill to Gulf

Mickyboy · 25th June 2016, 09:41

Hi Ade I've just noticed your thread on here,

With water sucked in I'd imagine the engine would start and run with the good fuel in the lines/filters until that was replaced by the water - a few minutes or so at best - then it would stop.

The water would have also gone through the pumps and injectors which I can't see as being good, but these garages typically, come up with the same old excuse "you must've got the fuel somewhere else" never wanting to take responsibility or liability for anything.

I would suggest as klazy said contact trading standards.
Mick

BigAde · 25th June 2016, 09:50

Yeah, you're right, just a pity they won't pick it up until Monday now.
I'm not sure if I report it to East Sussex Trading Standards (where I live) or West Sussex Trading Standards (where the garage is). I'll do both just to be sure.

chipsceola · 25th June 2016, 10:10

Remember this happening at Tesco in Poole, details here

klarzy · 25th June 2016, 10:32

Quote:

Originally Posted by BigAde

Yeah, you're right, just a pity they won't pick it up until Monday now.
I'm not sure if I report it to East Sussex Trading Standards (where I live) or West Sussex Trading Standards (where the garage is). I'll do both just to be sure.

Just keep the receipt, leave the message on the answerphone so they have a date and time, ask the garage for a written report saying that no water leak on the car flooded the tank and it could only gotten in by filling.

If you can ask the clerk to put his name to a letter stating that the tanks are off due to being empty and not because of contamination..

25th June 2016, 08:23	#21
BigAde Posted a thing or two MG ZT-T+ 135 CDTi Join Date: Oct 2012 Location: Sussex Posts: 1,502 Thanks: 511 Thanked 224 Times in 178 Posts	Thanks Brian. I will check that - plenum drains were cleaned out recently but that's definitely a good call. However I have an update. I've just had a call from the garage's mechanic saying that they discovered a huge amount of water in the fuel tank. That would make sense as I filled up on the way to work yesterday (yes, definitely with diesel), so I only drove about half a mile on to work after filling up in the morning. With the flash flooding we've been having, I suspect the filling station has had their fuel tanks flooded. Of course I'll need a new fuel filter and there could be damage to the injectors still. Not good. I've spoken to the filling station but they claim to have had no other reports of contaminated fuel. Last edited by BigAde; 25th June 2016 at 08:27..

25th June 2016, 09:41	#27
Mickyboy SERVICING AND DEALER DIAGNOSTICS MG ZT CDTI 135 + & MGZT CDTI AUTO 160 & ROVER 75 TOURER CDTI 160 TROPHY YELLOW Join Date: Aug 2013 Location: Hernebay Posts: 4,331 Thanks: 818 Thanked 2,414 Times in 1,141 Posts	Hi Ade I've just noticed your thread on here, With water sucked in I'd imagine the engine would start and run with the good fuel in the lines/filters until that was replaced by the water - a few minutes or so at best - then it would stop. The water would have also gone through the pumps and injectors which I can't see as being good, but these garages typically, come up with the same old excuse "you must've got the fuel somewhere else" never wanting to take responsibility or liability for anything. I would suggest as klazy said contact trading standards. Mick __________________ [SIGPIC][/SIGPIC] T4 Owner Jobs done : new UBP, Spy hole mod, Rear hub(wheel bearing),plenum cleaned and emptied, Inline thermostat fitted,Full service, In car Digital tv/DVD Bluetooth Satnav etc, Replaced UBP, Restored headlights,Fixed airbag connection.replaced HP pump,replaced rear light seals,changed intercooler O rings. Jobs to do: ,replace drivers lock,.[/SIZE]

25th June 2016, 10:10	#29
chipsceola This is my second home Jaguar XF 3.0D Join Date: Nov 2010 Location: Southampton Posts: 4,364 Thanks: 119 Thanked 509 Times in 426 Posts	Remember this happening at Tesco in Poole, details here __________________ Chips

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25th June 2016, 09:50	#28
BigAde Posted a thing or two MG ZT-T+ 135 CDTi Join Date: Oct 2012 Location: Sussex Posts: 1,502 Thanks: 511 Thanked 224 Times in 178 Posts	Yeah, you're right, just a pity they won't pick it up until Monday now. I'm not sure if I report it to East Sussex Trading Standards (where I live) or West Sussex Trading Standards (where the garage is). I'll do both just to be sure.