"not find navigation software" message

Highland Drover · 18th February 2014, 16:26

Hi guys
Apologies if this has already been covered but I couldn't find anything with a forum search.
My satnav is coming up with "not find navigation software" in a little box midscreen. I've taken the wee card out and back in several times but to no avail. (You'll have guessed that I'm a dinosaur when it comes to these things!)

It was working perfectly.

I've gone into Navigation Setup and the navigation Software Path is
\StorageCard\iGO8\iGO8.exe
I then get to the screen with Storage card which when I OK shows Backup and IGO8 but when I put either of them into the box, no files are shown.
Any thoughts?
Cheers
Jim

Sjonnie · 18th February 2014, 17:22

I think you should remove the "\iGo8.exe" and try again.

HTH

Greetz,

Sjonnie

Yeti · 18th February 2014, 17:31

Mine exactly the same. So how do you remove and replace?

coolcat · 18th February 2014, 17:39

Depending on which version MgrWinCe head unit you have these may help

New menu version

http://youtu.be/X8573yu9yFE

Old menu version

http://youtu.be/tXgfsPFKvhU

http://youtu.be/2NOKuydA5KU

Highland Drover · 18th February 2014, 19:31

Thanks for the suggestions!
Jeff, I've already watched your very helpful videos. In the old menu I get as far as the blue file screen 24 seconds into your first video where you show the list of files dropping down. I don't have any files there apart from two apparently empty folders "Backup and IGO8".

Sjonnie, I can't see any way to remove or delete these.

Thanks again for your interest!
Cheers
Jim

coolcat · 18th February 2014, 19:35

Quote:

Originally Posted by Highland Drover

Thanks for the suggestions!
Jeff, I've already watched your very helpful videos. In the old menu I get as far as the blue file screen 24 seconds into your first video where you show the list of files dropping down. I don't have any files there apart from two apparently empty folders "Backup and IGO8".

Sjonnie, I can't see any way to remove or delete these.

Thanks again for your interest!
Cheers
Jim

Have you removed the navigation card and re inserted it?
Worth a try in case the reader isn't picking the card up.
Also might be worth trying a reset before trying the install procedure again.
There is a recessed reset button on the unit, push this in gently with a paper clip when the unit is powered up.
Then try the re install again

Sjonnie · 18th February 2014, 19:43

Weird! Although I had only a short period of time enjoying my WinCE (upgraded to Android so took the WinCE out) I have done some tinkering.

I changed the path to the software by browsing the SD card and select the folder Igo384. Pressed OK (did not go into the folder itself) and presto! Software was up and running as it should.

It could be I misinterpreted your problem/question but it should be as simple as what I described above.

Radioguy · 19th February 2014, 11:45

Quote:

Originally Posted by coolcat

Have you removed the navigation card and re inserted it?
Worth a try in case the reader isn't picking the card up.
Also might be worth trying a reset before trying the install procedure again.
There is a recessed reset button on the unit, push this in gently with a paper clip when the unit is powered up.
Then try the re install again

Also you may want to check the SD Card on your computer , Sometimes they get damaged or fail. Make sure the folders and files are actually there

If all else fails , disconnect from the Power completly (Usually means disconnect car's battery cables and let it set for 4 hours. This clears the cache and reverts the Firmware to factory

Sean

Highland Drover · 19th February 2014, 16:51

Hi Sean.
First of all I did a reboot (paperclip in the wee hole) but still the same result. I then took the card and tried it in my computer as you suggested to find that both iGO8 and Backup folders are EMPTY. There is a device.nng file (1k) that I haven't touched.
So mystery solved.
How best can I fix this? Another card?
Thanks
Jim

coolcat · 19th February 2014, 17:19

Quote:

Originally Posted by Highland Drover

Hi Sean.
First of all I did a reboot (paperclip in the wee hole) but still the same result. I then took the card and tried it in my computer as you suggested to find that both iGO8 and Backup folders are EMPTY. There is a device.nng file (1k) that I haven't touched.
So mystery solved.
How best can I fix this? Another card?
Thanks
Jim

Hi Jim,

If you Pm Sean he will be able to sort this out for you Sir

18th February 2014, 16:26	#1
Highland Drover Newbie ZT-T CDTi auto Join Date: Oct 2007 Location: By the Magical Moray Firth Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	"not find navigation software" message Hi guys Apologies if this has already been covered but I couldn't find anything with a forum search. My satnav is coming up with "not find navigation software" in a little box midscreen. I've taken the wee card out and back in several times but to no avail. (You'll have guessed that I'm a dinosaur when it comes to these things!) It was working perfectly. I've gone into Navigation Setup and the navigation Software Path is \StorageCard\iGO8\iGO8.exe I then get to the screen with Storage card which when I OK shows Backup and IGO8 but when I put either of them into the box, no files are shown. Any thoughts? Cheers Jim

18th February 2014, 17:31	#3
Yeti Posted a thing or two MG ZT190+, MG ZT-T Diesel Join Date: Jul 2011 Location: Exmouth Posts: 1,108 Thanks: 164 Thanked 217 Times in 132 Posts	Mine exactly the same. So how do you remove and replace? __________________ "I would rather die in my sleep like my grandfather, rather than screaming like his passengers"

18th February 2014, 17:39	#4
coolcat This is my second home Audi Q3 TDI S-Line Quattro Join Date: Jul 2007 Location: Clacton On Sea/On the boat somewhere Posts: 51,166 Thanks: 9,890 Thanked 12,235 Times in 8,232 Posts	Depending on which version MgrWinCe head unit you have these may help New menu version http://youtu.be/X8573yu9yFE Old menu version http://youtu.be/tXgfsPFKvhU http://youtu.be/2NOKuydA5KU __________________ Jeff. Last edited by coolcat; 18th February 2014 at 17:41..

18th February 2014, 19:31	#5
Highland Drover Newbie ZT-T CDTi auto Join Date: Oct 2007 Location: By the Magical Moray Firth Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks for the suggestions! Jeff, I've already watched your very helpful videos. In the old menu I get as far as the blue file screen 24 seconds into your first video where you show the list of files dropping down. I don't have any files there apart from two apparently empty folders "Backup and IGO8". Sjonnie, I can't see any way to remove or delete these. Thanks again for your interest! Cheers Jim

19th February 2014, 16:51	#9
Highland Drover Newbie ZT-T CDTi auto Join Date: Oct 2007 Location: By the Magical Moray Firth Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Hi Sean. First of all I did a reboot (paperclip in the wee hole) but still the same result. I then took the card and tried it in my computer as you suggested to find that both iGO8 and Backup folders are EMPTY. There is a device.nng file (1k) that I haven't touched. So mystery solved. How best can I fix this? Another card? Thanks Jim