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Old 4th October 2011, 18:44   #1
The_Monk
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Default Internet Printing Protocol - Print Server Help

I've bought a DLink DPR 1020 to set up a print server so I can use my laser printer accross the network. I've done this and it works quite well, but I want to print accross the internet from my one office to the printer located in the other office.

I have a router, print server and printer connected but can not for the life of me get the damn thing to work I've followed every tutorial I can find and it just says "windows can not connect to the printer..."

Anyone any ideas how to set it up? I'll happily pay as I'm going round the bend!

I've shared everything, forwarded ports, set up firewalls, removed firewalls etc... I have a static IP address and it is doing my head in.

I tried this before on a Synology NAS Device and couldn't do it, but this is a dedicated device and it still has me going insane!
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Old 4th October 2011, 19:50   #2
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In order to connect one network to another over the internet, you need to setup a VPN (virtual private network)

On the computer at home, you need some software to act as a VPN server windows XP does have this functionality

see here > http://www.youtube.com/watch?v=a9lPQGeRzcs

You then need to open up the ports described here > http://support.microsoft.com/kb/314076 and port forward these on your Router to the LAN IP (eg. 192.168.1.5)of the computer on your network acting as the VPN Server.

On the other computer in the other location, you need to then create a new connection in the nework connections in the control panel, and this time connect to workplace, enter the WAN IP address given to you by your provider (eg 82.45.178.29), not the one on your LAN.

you then connect and it asks for the username and password of the user on the VPN server, and that should be it.

When connected, you can then connect to any shared drive on your network or printer, just as you can do from the first network.

One reason it may not work, is your ISP may block access to VPN services, especially if its home package you pay for.

Hope that helps
Simon
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Old 4th October 2011, 20:06   #3
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Quote:
Originally Posted by The_Monk View Post
I've bought a DLink DPR 1020 to set up a print server so I can use my laser printer accross the network. I've done this and it works quite well, but I want to print accross the internet from my one office to the printer located in the other office.

I have a router, print server and printer connected but can not for the life of me get the damn thing to work I've followed every tutorial I can find and it just says "windows can not connect to the printer..."

Anyone any ideas how to set it up? I'll happily pay as I'm going round the bend!

I've shared everything, forwarded ports, set up firewalls, removed firewalls etc... I have a static IP address and it is doing my head in.

I tried this before on a Synology NAS Device and couldn't do it, but this is a dedicated device and it still has me going insane!
Have you tried allowing TCP port 631 through to the print server? This should allow IPP to work. If you have 2 offices then using routers which can provide a proper site-to-site VPN would be the long term answer as it means that devices on either side will always be able to communicate.
If you have allowed that port it would also be worth checking to see if your ISP is firewalling your connection. If you have business lines then this is not likely however if you have residential ADSL then some ISP's do this.

If you're still struggling then I can also help in a professional capacity as I'm an IT Consultant with 20 years of experience and run my own support company. I'll PM you my details.
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Old 4th October 2011, 20:12   #4
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Quote:
Originally Posted by sikelsh View Post
In order to connect one network to another over the internet, you need to setup a VPN (virtual private network)

On the computer at home, you need some software to act as a VPN server windows XP does have this functionality

see here > http://www.youtube.com/watch?v=a9lPQGeRzcs

You then need to open up the ports described here > http://support.microsoft.com/kb/314076 and port forward these on your Router to the LAN IP (eg. 192.168.1.5)of the computer on your network acting as the VPN Server.

On the other computer in the other location, you need to then create a new connection in the nework connections in the control panel, and this time connect to workplace, enter the WAN IP address given to you by your provider (eg 82.45.178.29), not the one on your LAN.

you then connect and it asks for the username and password of the user on the VPN server, and that should be it.

When connected, you can then connect to any shared drive on your network or printer, just as you can do from the first network.

One reason it may not work, is your ISP may block access to VPN services, especially if its home package you pay for.

Hope that helps
Simon
Simon, good idea but PC-PC VPN's are always more hassle then they're worth and in that senario devices on either side of the network wouldn't be able to use the tunnel as their default gateway will still be the router providing the DHCP adresses and not the PC providing the VPN. On some devices if you could specify a static route you could make it work however there are not may print servers that will allow you to do this
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Old 4th October 2011, 20:18   #5
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I havent used a print server, just a shared it attached to a PC that has a static IP, however, you are correct that true VPN routers and a windows server to act as DHCP is the correct method.
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Old 4th October 2011, 21:12   #6
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Is your static IP the one for the PC or one privided by your ISP for the Internet connection.
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Old 4th October 2011, 21:33   #7
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Have you set up port forwarding through your router?
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Old 4th October 2011, 21:48   #8
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Quote:
Originally Posted by sikelsh View Post
I havent used a print server, just a shared it attached to a PC that has a static IP, however, you are correct that true VPN routers and a windows server to act as DHCP is the correct method.
Yep, a decent router is worth a lot, people often don't realise that and struggle on with the free one their ISP gave them.

For a small office a Windows server would probably be a bit of an overkill however HP have an amazing cashback deal on at the moment. I've just pointed one of my clients down that route and they managed to get a server with a copy of Windows 2008r2 for about £220 all in! I think Microsoft are feeling the pressure from Linux and the cloud now!
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Old 5th October 2011, 06:35   #9
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I will check the port forwarding but I have set it up. I have forwarded port 631 to the IP address of the print server.

I am using the O2 Wireless box which I got free which is really hard to setup yourself so that could be the problem. That said I have setup forwarding to other ports and it works a treat. I had a net gear router which was a doddle to setup in comparison, that was from AOL as well. I may dig it out and test to see if it is the router.

Can you set up routers as a VPN? I wanted to eliminate the need for any sort of PC/Server on 24/7

I have done TCP and UDP as forwarding, what is UDP and would this by my issue?
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Old 5th October 2011, 15:17   #10
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Ok I hve double checked the ports, and I've run one of those port checker programs and it says they are closed. Turned off all the firewalls and still says its closed! Any ideas?
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