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29th June 2019, 15:42 | #1 |
Regular poster
rover 75 cdti contemporary se tourer Join Date: Apr 2015
Location: St.Helens Merseyside
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Rant
Well clutch is slipping quite bad now, so ordered a new clutch kit from Rimmers on Thursday, option was order before 2pm Friday for a Saturday delivery got up early this morning to prepare the car, when an email arrived from Rimmers just before lunch saying order had been shipped out Today and will be delivered on Monday what's the point in paying the extra postage for Saturday delivery, this is definitley the last time I will use them it wasted my weekend sorry rant over
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29th June 2019, 15:45 | #2 | |
This is my second home
fiat panda Join Date: Sep 2009
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Quote:
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fiat panda 1.2 eco |
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29th June 2019, 15:48 | #3 |
Regular poster
rover 75 cdti contemporary se tourer Join Date: Apr 2015
Location: St.Helens Merseyside
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Re-rant
I Should have used Matt at DMGRS's
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29th June 2019, 16:18 | #4 |
MG ZT Join Date: Jan 2011
Location: Newcastle Upon Tyne
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You doing the job next month then?
I have to say clutches don't start slipping overnight, so I have to ask why you didn't order the clutch in readiness before starting the job. There is no way in God's creation I would order a part on Friday, for a job like this........even if Saturday delivery was an option. Brian |
30th June 2019, 03:55 | #5 |
Gets stuck in
MG ZT-T Join Date: Jun 2016
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You're not alone mate. I just ordered a set of EBC brakes for my ZT from Rimmers to be shipped to me in Canada. Shipping alone was about 60 quid. I paid extra for 2 day shipping. It took them 5 days to get them out of their warehouse (and yes, UPS did get them to me in 2 days-good on them) Regardless, their tardiness kept my car off the road for an additional week
I've dealt with Rimmers for many years and have always been happy to give them kudos for their speedy and efficient service but they seem to be getting too successful. When I complained the reply came back, Sorry, but we have just launched our new MGB catalog and we currently have a backlog of 1000 orders. I don't think their success should be my problem.
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ZT-T190, Anthracite, LHD, Left the Line on June 24, 2002, Sold new in Switzerland, spent time in Germany, Imported to Canada in September 2021 |
30th June 2019, 04:29 | #6 | |
This is my second home
Rover 75 Tourer/ MG ZT-T 400 Join Date: May 2012
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30th June 2019, 05:11 | #7 |
This is my second home
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Happens in all walks of life. We advise a lot of businesses and certain things have well publicised deadlines. The firms Trading Year End, The end of the tax year on 5th April, VAT Qtrs etc.
And it’s the same people every year that leave it to the last minute and expect us to drop everything to get them out of trouble. Now where a true emergency happens - as does from time to time such as illness of a key person, we will do everything we can to help. But as for the perpetually disorganised - we point out the poster that says:- “A lack of organisation on your part does not constitute an emergency on ours” |
30th June 2019, 06:58 | #8 |
This is my second home
Rover 75 Tourer/ MG ZT-T 400 Join Date: May 2012
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30th June 2019, 07:17 | #9 |
Gets stuck in
75 Tourer CDTi Connie SE Join Date: Jun 2017
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or as the Americans used to tell us during military briefs - remember the 7 P's - Prior Planning and Preparation Prevents Pi$$ Poor Performance!!!
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My 75 Tourer CDTi was born Saturday, 21st June 2003 @ 09:50 My 75 was the 18,749th 75 Tourer to run off the production line, out of 27,407 It was the 195th 75 Tourer CDT Connoisseur SE (135) to be made out of 2,074 and the 1,789th 75 Tourer in Wedgewood Blue Metallic (code: JEL) to be made out of 1,871 Wedgewood Blue Metallic 75 Tourers |
30th June 2019, 09:01 | #10 |
Posted a thing or two
MG ZT 190 + and MKIV Supra Join Date: Jan 2009
Location: Plymouth
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Gave up using Rimmer's a few years ago to be honest unless I absolutely have to.
Poor customer service, poor delivery including costs and some of their parts have not been all that. Matt is the go to man for specifics and a lot of parts can be obtained elsewhere
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Jon C Living the dream MK IV VVTI Tiptronic TT Toyota Supra MG ZT 190+
BornTuesday, 10th July 2001 @ 09:01:10 259th ZT to run off the production line, out of 18,894 252nd ZT 190 + to be made out of 4,023 101st ZT in Solar Red (code: CEU) to be made out of 1,888 |
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