Sister's Bag Stolen in Tesco Tonight.

WillyHeckaslike · 22nd March 2019, 21:37

My sister had her bag stolen tonight at our local Tesco at Roker in Sunderland. Her bank card, mobile phone and cash for her grand kids birthday gifts were among the things that were lost. Police employees will apparently ring her at home tomorrow night to discuss it and my request to the store manageress to quarantine and look at any relevant cctv footage was met with ye old data protection act fob-off etc., etc., etc..

Shortly after the theft and before we could get home to stop anything the stolen bank card was used to withdraw £250 from a hole in the wall at Jones convenience store apparently where ever that is in Sunderland - her bank gave this info when contacted to put a stop on the card. So well done Barclays for not trying to use the dpa as a none-excuse to do ... well, err, nothing as per Tesco at Roker in Sunderland.

The total cash value of the theft inclusive of all items lost is I would guess in excess of £600. The personal private memories and info stored on the phone will be a big loss but the biggest I sense from the moment will be the loss of trust and confidence she now feels about going out shopping ever again together with one of invasion of privacy.

The card and the phone sim have now hopefully been blocked but have we missed anything else that others who might have been through this can advise of?

RPWC · 22nd March 2019, 21:43

What utter scumbags Steve, was it snatched from her or sneaked away behind her back? Surely the law can demand to see the store cctv?

steve-45 · 22nd March 2019, 21:47

House keys ?

Especially if she had her home address in her bag.

WillyHeckaslike · 22nd March 2019, 21:49

Sneaked out of her shopping trolley Richard. Not really expecting anything to be recovered or even to come of it if I'm honest given the response from the cops and the store so far. The store will only act I think on request from the police and they wouldn't even put in a show tonight, best they will strain themselves to do is give my sister a phone call tomorrow night.

Edit: Yes, keys taken too.

trikey · 22nd March 2019, 22:02

Get onto the house insurance now and get the locks changed.

There are some horrible scum out there.

RPWC · 22nd March 2019, 22:11

Quote:

Originally Posted by WillyHeckaslike

Sneaked out of her shopping trolley Richard. Not really expecting anything to be recovered or even to come of it if I'm honest given the response from the cops and the store so far. The store will only act I think on request from the police and they wouldn't even put in a show tonight, best they will strain themselves to do is give my sister a phone call tomorrow night.

Edit: Yes, keys taken too.

Cops arw as much use as a f@@t in a seive when it comes to crime, but you drive 4 moh over the speed limit you have half a dozen cop cars on your rear.

WillyHeckaslike · 22nd March 2019, 22:24

Yes, good shout Andy. My sister's husband will be on to that asap for their house. The mobile phone that was taken is the Blackview that Wes put me on to last year, it was taken with the Samsung 128gb memory card that I bought for it. My sister had use of the phone which I bought for her so that we could be in better contact as our mother hung on for the final few months of her life last year, we lost her just before Christmas. The stolen memory card will contain many of her last and treasured final moments that we shared with her.

When I rang Plusnet to block the sim they also mentioned something about being able to block the phone too if I could give them its imei, which I couldn't at that moment. Any one know how I might acquire it without having the phone?

wullie480 · 22nd March 2019, 23:03

Imei number will be on the box you got the phone in.
Sorry to hear this has happened I’m hoping the police can identify the thief from the footage.

Maybe a long shot but you could call the phone and ask if they could return or had it in.

Sent from my iPhone using Tapatalk

WillyHeckaslike · 23rd March 2019, 00:28

Thanks for that Wullie. Managed to get my sister to retrieve the info from the box and it had two imei's, apparently that comes with being a dual sim phone. Anyhow I've given both to Plusnet and they will do the business with the info. Does anyone know what effect the imei action will have on the operation of the phone? Plusnet just mentioned that it will stop the phone being used and sold on as such but I'm wondering if it will block access to any of the phone's functions, apps and internal memory?

I understand that the contents of the removable 128gb Samsung memory card will be accessible if removed and used with another device but lessons are being learned from this and more thought will be given to locking things up with passwords in future. Though to be honest I'm not sure how much of a barrier passwords are given the software I've seen in the past for circumventing them.

Roverlike · 23rd March 2019, 05:07

I am very sorry to hear such thing happened.

In regard to phone, with IMEI blocked from side of providers, phone will be unusable in sense of making calls, but access to the phone itself is in hends of phone owners. With password protection you might prevent access to data in the phone for oportunist thief, but professional will open it.

Regarding memory card, once out of the phone it can be accessed without problems, unless card itself is encrypted.

22nd March 2019, 21:37	#1
WillyHeckaslike This is my second home Rovers 75 & 25 Join Date: Oct 2010 Location: Wearside Posts: 4,519 Thanks: 543 Thanked 709 Times in 511 Posts	Sister's Bag Stolen in Tesco Tonight. My sister had her bag stolen tonight at our local Tesco at Roker in Sunderland. Her bank card, mobile phone and cash for her grand kids birthday gifts were among the things that were lost. Police employees will apparently ring her at home tomorrow night to discuss it and my request to the store manageress to quarantine and look at any relevant cctv footage was met with ye old data protection act fob-off etc., etc., etc.. Shortly after the theft and before we could get home to stop anything the stolen bank card was used to withdraw £250 from a hole in the wall at Jones convenience store apparently where ever that is in Sunderland - her bank gave this info when contacted to put a stop on the card. So well done Barclays for not trying to use the dpa as a none-excuse to do ... well, err, nothing as per Tesco at Roker in Sunderland. The total cash value of the theft inclusive of all items lost is I would guess in excess of £600. The personal private memories and info stored on the phone will be a big loss but the biggest I sense from the moment will be the loss of trust and confidence she now feels about going out shopping ever again together with one of invasion of privacy. The card and the phone sim have now hopefully been blocked but have we missed anything else that others who might have been through this can advise of?

22nd March 2019, 21:43	#2
RPWC This is my second home 75 model car Join Date: Apr 2011 Location: Newcastle upon Tyne Posts: 20,177 Thanks: 4,008 Thanked 5,083 Times in 3,114 Posts	What utter scumbags Steve, was it snatched from her or sneaked away behind her back? Surely the law can demand to see the store cctv? __________________ Cheers. Rich…

22nd March 2019, 22:02	#5
trikey Premium Trader Rover 75 Join Date: Nov 2010 Location: Devon Posts: 33,762 Thanks: 8,837 Thanked 14,831 Times in 8,030 Posts	Sister's Bag Stolen in Tesco Tonight. Get onto the house insurance now and get the locks changed. There are some horrible scum out there. __________________ Lest we forget..

22nd March 2019, 23:03	#8
wullie480 This is my second home 1 Join Date: Dec 2010 Location: Banned Posts: 5,195 Thanks: 528 Thanked 1,022 Times in 786 Posts	Sister's Bag Stolen in Tesco Tonight. Imei number will be on the box you got the phone in. Sorry to hear this has happened I’m hoping the police can identify the thief from the footage. Maybe a long shot but you could call the phone and ask if they could return or had it in. Sent from my iPhone using Tapatalk __________________ [SIGPIC][/SIGPIC] Last edited by wullie480; 22nd March 2019 at 23:05..

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22nd March 2019, 21:47	#3
steve-45 This is my second home Rover 75 Saloon CDTi Join Date: Oct 2015 Location: Belvedere Posts: 4,076 Thanks: 108 Thanked 1,089 Times in 774 Posts	House keys ? Especially if she had her home address in her bag.

22nd March 2019, 21:49	#4
WillyHeckaslike This is my second home Rovers 75 & 25 Join Date: Oct 2010 Location: Wearside Posts: 4,519 Thanks: 543 Thanked 709 Times in 511 Posts	Sneaked out of her shopping trolley Richard. Not really expecting anything to be recovered or even to come of it if I'm honest given the response from the cops and the store so far. The store will only act I think on request from the police and they wouldn't even put in a show tonight, best they will strain themselves to do is give my sister a phone call tomorrow night. Edit: Yes, keys taken too.

22nd March 2019, 22:24	#7
WillyHeckaslike This is my second home Rovers 75 & 25 Join Date: Oct 2010 Location: Wearside Posts: 4,519 Thanks: 543 Thanked 709 Times in 511 Posts	Yes, good shout Andy. My sister's husband will be on to that asap for their house. The mobile phone that was taken is the Blackview that Wes put me on to last year, it was taken with the Samsung 128gb memory card that I bought for it. My sister had use of the phone which I bought for her so that we could be in better contact as our mother hung on for the final few months of her life last year, we lost her just before Christmas. The stolen memory card will contain many of her last and treasured final moments that we shared with her. When I rang Plusnet to block the sim they also mentioned something about being able to block the phone too if I could give them its imei, which I couldn't at that moment. Any one know how I might acquire it without having the phone?

23rd March 2019, 00:28	#9
WillyHeckaslike This is my second home Rovers 75 & 25 Join Date: Oct 2010 Location: Wearside Posts: 4,519 Thanks: 543 Thanked 709 Times in 511 Posts	Thanks for that Wullie. Managed to get my sister to retrieve the info from the box and it had two imei's, apparently that comes with being a dual sim phone. Anyhow I've given both to Plusnet and they will do the business with the info. Does anyone know what effect the imei action will have on the operation of the phone? Plusnet just mentioned that it will stop the phone being used and sold on as such but I'm wondering if it will block access to any of the phone's functions, apps and internal memory? I understand that the contents of the removable 128gb Samsung memory card will be accessible if removed and used with another device but lessons are being learned from this and more thought will be given to locking things up with passwords in future. Though to be honest I'm not sure how much of a barrier passwords are given the software I've seen in the past for circumventing them.

23rd March 2019, 05:07	#10
Roverlike Avid contributor Rover, few of them Join Date: Aug 2011 Location: Split, Croatia Posts: 235 Thanks: 254 Thanked 117 Times in 82 Posts	I am very sorry to hear such thing happened. In regard to phone, with IMEI blocked from side of providers, phone will be unusable in sense of making calls, but access to the phone itself is in hends of phone owners. With password protection you might prevent access to data in the phone for oportunist thief, but professional will open it. Regarding memory card, once out of the phone it can be accessed without problems, unless card itself is encrypted.