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Old 15th August 2017, 22:43   #31
Avulon
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Originally Posted by Mintee View Post
When I looked on line on Thursday my local store had the socket set which I wanted and would come in incredibly handy but not the spanners which would have been useful. But it offered me the chance to buy them from another store 10 miles away. So I clicked the link and paid for the two and noticed I had to collect before this Thursday..... No prob, got to go in that direction on Tuesday.

Yesterday morning I got a call from the store telling me that they didn't have the spanner set. Bah! I was a bit busy but said I'd be there to collect the sockets.

It was only as I sat stuck in the traffic on the way to the store this lunchtime that I it struck me that they were inconveniencing me quite a lot, had the website not suggested I could get the spanner set I could have cycled to my local shop last week and got from their directly.

So went into the store and there was some confusion as to where my socket set was, it had no paperwork with it when it was found and I made a bit of a fuss about having to traipse over to their shop for something I could have got a lot more easily locally if their web site was not so poor (although I have a feeling that someone in the store might have sold the set they put aside for me......) anyway after trying to point out for several times that, despite the deputy manager protesting that he'd told me 'as soon as he saw the order' (ordered Thursday, called Monday...) and he wandered off for a bit to 'call head office' and came back with a boxed set and asked if they had the spanners in that I wanted (more than, it has 16mm and 18mm that I never use!) and said I could have that for the same price.

I was happy with that. Then he gave me a £20 Halfords gift card for all the trouble they had caused. Bonus. I have the sockets, better spanners and £20!

Sometimes the sun shines right on top of your head.

Now I'm jealous especially when I consider that I couldn't collect from my local store in Harrogate (a five minute walk from home) but had to collect my non-existent spanners from Mansfield over an hours ride away (I wouldn't have if I hadn't already been planning to go that way).
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Old 15th August 2017, 23:33   #32
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Thanks for this again Dallas. I already have a socket set from before, but I didnt have an impact socket set. So ordered THIS one for £8.50 with the discount code

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Old 16th August 2017, 13:39   #33
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Thanks for this again Dallas. I already have a socket set from before, but I didnt have an impact socket set. So ordered THIS one for £8.50 with the discount code

The discount code stopped on 15th August
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Old 16th August 2017, 13:42   #34
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The discount code stopped on 15th August
Just about made it in time then, phew

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Old 17th August 2017, 18:57   #35
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thanks Dallas for posting this, just picked up my 1/4 socket set today.




mark.
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Old 17th August 2017, 19:19   #36
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Yes - thanks Wes - that's the third really good deal I have benefitted from thanks to you.

Mind you the Ferndown Halfords really is the pits! I went down on Monday as per the email and it was not available. But then neither were any staff!! How can you have a store where the till is not manned for 20 min and staff wander about ignoring you?

I got a second email saying it was in for yesterday and it was a repeat of the excruciatingly poor service of Monday.

Well pleased with the socket set - but my word!!! Why does anyone bother with Halfords if their Ferndown store is a typical example?
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Old 17th August 2017, 19:34   #37
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Old 24th August 2017, 09:44   #38
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Missed out on the spanners first time so I've just gone to the Halfords web site again and as luck would have it I just reserved a set at my local Tewkesbury store at £5.
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Old 24th August 2017, 16:02   #39
Avulon
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Missed out on the spanners first time so I've just gone to the Halfords web site again and as luck would have it I just reserved a set at my local Tewkesbury store at £5.
Do you have a link to them on the site? I can't find any below £15
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Need a T4 ?: T4 Owners Map thanks to Stevestrat ( use at your own risk)

Where?:
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Mods/Retrofits:

PCV vortex 'filter'; bluetooth; inline thermostat; reversing sensors; plenum spyhole ; headlamp washers ; Diy mp3 player replacing CD multichanger; FBH with remote; Headlamp washers; black/chrome front grille, rear blind; Xenon projectors
To do:
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Old 24th August 2017, 20:53   #40
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Do you have a link to them on the site? I can't find any below £15
It's only allowing me to see them as an item "previously viewed" on my account. PM your postcode and I can see if your local store has a set. I can reserve them for you and pm you back the reservation number. You then roll up to the store, quote the number and pay for them. I don't need to pay, I just reserve for you. Be warned, last week there were none available local to me. Nearest set was 63 miles away. I found them today just by trying my luck and found that a local store had some. Worth a try?
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