Mobile unlock - Page 2

Howey · 5th October 2013, 07:54

Android phones can quite easily be unlocked by a code from your service provider....just call them and they will provide it to you, free of charge.you just type it in and hey presto ,

Did this with my Sony Xperia last year which was on O2

MangoMan · 5th October 2013, 07:59

The chaps 'phone is unlocked, it's the 'Firmware he wants to get rid of.......

KernowRover · 5th October 2013, 09:13

Quote:

Originally Posted by Les4048

Have you tried restoring phone through i tunes on your PC . This will put it back to a new handset and should get rid of any firmware in it

Hi Les
Thanks for the suggestion, however I can't see how to do it in iTunes.
Can you explain please?
Many thanks
Tom

MangoMan · 5th October 2013, 09:43

I was under the impression iTunes was for the iPhone...??

KernowRover · 5th October 2013, 09:48

Quote:

Originally Posted by MangoMan

I was under the impression iTunes was for the iPhone...??

After checking iTunes I think you are correct Bill.
Regards
Tom

KernowRover · 10th October 2013, 10:03

Quote:

Originally Posted by MangoMan

I used to have a HTC and was on O2 and I mentioned this to HTC, and that I didn't want the O2 Software on my 'phone - anyway, they said if I sent it to them they would remove it and return the 'phone. Which I did... HTC Customer Service is the best I've ever come across! HTC Hotline: 0845 890 0079

Hi Bill,
I have just rung HTC on the number that you quoted and although they were very pleasant enough they said the phone is branded to T-Mobile and there is nothing Ii can do about it.

Regards
Tom

Les4048 · 10th October 2013, 10:06

Quote:

Originally Posted by MangoMan

I was under the impression iTunes was for the iPhone...??

Oops sorry thought it was the i phone had the problem. That's what happens when you read things at night with your eyes half closed lol. Sorry for confusion

BlueTrophy · 10th October 2013, 13:32

The issue you have is the network has customized the factory software on the device by changing the splash screen (the bit that shows when you turn it on).

Restoring to factory settings will NOT fix the issue, it will simply restore a "clean" version of the software - again the customized version that the network put on there

My recommendation would be to give HTC a call. The only other way is to flash a vanilla version of the software onto the device, which can easily go wrong.

KernowRover · 10th October 2013, 14:02

Hi,
Thanks for that advice, however I have already spoken to HTC and they say they can't help.
Regards
Tom

KernowRover · 10th October 2013, 14:18

Quote:

My recommendation would be to give HTC a call. The only other way is to flash a vanilla version of the software onto the device, which can easily go wrong.

Bearing in my that HTC say they are unable to help, where else would I be able to get the software to flash the phone?
Regards
Tom

5th October 2013, 07:59	#12
MangoMan This is my second home Looking.... Join Date: Oct 2010 Location: England Posts: 10,911 Thanks: 862 Thanked 1,111 Times in 868 Posts	The chaps 'phone is unlocked, it's the 'Firmware he wants to get rid of....... __________________ *Regards, Bill - (MangoMan).* (Member 00854) http://i1110.photobucket.com/albums/...d.jpg~original

5th October 2013, 09:43	#14
MangoMan This is my second home Looking.... Join Date: Oct 2010 Location: England Posts: 10,911 Thanks: 862 Thanked 1,111 Times in 868 Posts	I was under the impression iTunes was for the iPhone...?? __________________ *Regards, Bill - (MangoMan).* (Member 00854) http://i1110.photobucket.com/albums/...d.jpg~original

10th October 2013, 14:02	#19
KernowRover Posted a thing or two Rover 75 Saloon, 2.5 V6 Join Date: Feb 2013 Location: Bude, Cornwall Posts: 1,207 Thanks: 239 Thanked 79 Times in 67 Posts	Hi, Thanks for that advice, however I have already spoken to HTC and they say they can't help. Regards Tom __________________ KernowRover Avid 75 Fan The Walnut Bling King. http://i1255.photobucket.com/albums/...ps0wrx8vrj.jpg

5th October 2013, 07:54	#11
Howey Banned MG ZT-T 160 cdti Join Date: Mar 2013 Location: Welwyn Garden City Posts: 1,035 Thanks: 97 Thanked 98 Times in 82 Posts	Android phones can quite easily be unlocked by a code from your service provider....just call them and they will provide it to you, free of charge.you just type it in and hey presto , Did this with my Sony Xperia last year which was on O2

10th October 2013, 13:32	#18
BlueTrophy Loves to post Volvo V50! Join Date: Aug 2012 Location: Blazingsmoke Posts: 440 Thanks: 6 Thanked 15 Times in 15 Posts	The issue you have is the network has customized the factory software on the device by changing the splash screen (the bit that shows when you turn it on). Restoring to factory settings will NOT fix the issue, it will simply restore a "clean" version of the software - again the customized version that the network put on there My recommendation would be to give HTC a call. The only other way is to flash a vanilla version of the software onto the device, which can easily go wrong.