Warning - YODEL couriers

Lagetha · 9th July 2023, 20:32

I recently sold an item on eBay, the following is the sad story my buyer has had to put up with from the courier, DPD...

7 Jul 2023 10:08pm Your parcel is at our depot Blenheim Ind Est, NG6 8YP

7 Jul 2023 1:34pm As requested, your parcel will now be left in your selected safe place on Mon 10 July 2023

7 Jul 2023 7:14am We missed you. Your driver Reece won't be back today but you can still rearrange your delivery. Blenheim Ind Est, NG6 8YP

7 Jul 2023 5:45am Your parcel will be with you today between 08:08 and 09:08 Blenheim Ind Est, NG6 8YP

7 Jul 2023 5:45am Your parcel will be with you today Blenheim Ind Est, NG6 8YP

7 Jul 2023 2:50am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP

7 Jul 2023 2:47am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP

7 Jul 2023 2:39am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP

6 Jul 2023 11:44am As requested, your parcel will now be delivered to your neighbour on Fri 07 July 2023

6 Jul 2023 10:48am We missed you. Your driver Rommel won't be back today but we'll be back Fri 7 July with your parcel Blenheim Ind Est, NG6 8YP

6 Jul 2023 8:08am Your parcel will be with you today between 11:25 and 12:25 Blenheim Ind Est, NG6 8YP

planenut · 9th July 2023, 21:29

Quote:

Originally Posted by Lagetha

I recently sold an item on eBay, the following is the sad story my buyer has had to put up with from the courier, DPD...

7 Jul 2023 10:08pm Your parcel is at our depot Blenheim Ind Est, NG6 8YP

7 Jul 2023 1:34pm As requested, your parcel will now be left in your selected safe place on Mon 10 July 2023

7 Jul 2023 7:14am We missed you. Your driver Reece won't be back today but you can still rearrange your delivery. Blenheim Ind Est, NG6 8YP

7 Jul 2023 5:45am Your parcel will be with you today between 08:08 and 09:08 Blenheim Ind Est, NG6 8YP

7 Jul 2023 5:45am Your parcel will be with you today Blenheim Ind Est, NG6 8YP

7 Jul 2023 2:50am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP

7 Jul 2023 2:47am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP

7 Jul 2023 2:39am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP

6 Jul 2023 11:44am As requested, your parcel will now be delivered to your neighbour on Fri 07 July 2023

6 Jul 2023 10:48am We missed you. Your driver Rommel won't be back today but we'll be back Fri 7 July with your parcel Blenheim Ind Est, NG6 8YP

6 Jul 2023 8:08am Your parcel will be with you today between 11:25 and 12:25 Blenheim Ind Est, NG6 8YP

Sense, it does not make, said Yoda!

Arctic · 9th July 2023, 22:31

I will only send out a parcel with Royal mail, or parcel force even then sometime you worry a little, and i will only send the parcel signed for, yes it's a bit more expensive, but at least you have a good chance.

My wife sent back two phones recently using Hermes now Evri, both went walkies, she complained to Amazon whom refunded the money right away and chased the couriers driver.

xsport · 10th July 2023, 18:09

Yes royal mail has its faults , but i found them the best. I have used DPD and found them pretty decent , but expensive for their top deliveries. Royal mail do have a good complaints portal which is very good and does put you first , as a customer. Royal mail every time for me , EVRI and YODEL may be a lot cheaper but their delivery employees are not , on the whole .. professional. At the end of the day . you get what you pay for .. usually , but all are fallible and there will always be a certain amount of risk involved whoever you use .

Martin Butler · 10th July 2023, 18:17

Well, DPD, managed to deliver a tyre i had ordered online to completely the wrong address wrong post code, i only found it because i was walking past this address where they left it, by the kerb, i thought, that's strange, so i looked at the label, and it was my tire the address label clearly stating my address, luckily i knew someone who lived across the road, and we took it, put it safe,

torque2me · 11th July 2023, 10:45

Quote:

Originally Posted by Martin Butler

Well, DPD, managed to deliver a tyre i had ordered online to completely the wrong address wrong post code, i only found it because i was walking past this address where they left it, by the kerb, i thought, that's strange, so i looked at the label, and it was my tire the address label clearly stating my address, luckily i knew someone who lived across the road, and we took it, put it safe,

Did you take a photo and send it to DPD? All these cowboys, DPD, Hermes, Yodel, Evri et al always state you were never home, left in a safe place that you designated (did I). Always have a bad experience with them. Best I've found is UPS and FedeX. I always use Royal Mail/Parcel Force but the Parcel Force office in Hatfield is only open on average for 2 1/2 hours per day. No wonder foreign companies and start-up's chance their arm. At least we know where all the dingy people go ;-)

Kev

onceaknight · 11th July 2023, 14:00

I had the same problem with Evri not to long ago. Instrument cluster unit, did not arrive to the destination. I had to fork out for a new unit. It was a great thanks for rick-sta and hogweed that my trouble were resolved. In future Ill stay with Parcel Force or the Post Office. Couriers are nothing but HIGHWAY MEN.

9th July 2023, 20:32	#1
Lagetha Loves to post Rover 75 Saloon Join Date: Apr 2022 Location: Bolton Posts: 325 Thanks: 180 Thanked 42 Times in 34 Posts	I recently sold an item on eBay, the following is the sad story my buyer has had to put up with from the courier, DPD... 7 Jul 2023 10:08pm Your parcel is at our depot Blenheim Ind Est, NG6 8YP 7 Jul 2023 1:34pm As requested, your parcel will now be left in your selected safe place on Mon 10 July 2023 7 Jul 2023 7:14am We missed you. Your driver Reece won't be back today but you can still rearrange your delivery. Blenheim Ind Est, NG6 8YP 7 Jul 2023 5:45am Your parcel will be with you today between 08:08 and 09:08 Blenheim Ind Est, NG6 8YP 7 Jul 2023 5:45am Your parcel will be with you today Blenheim Ind Est, NG6 8YP 7 Jul 2023 2:50am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP 7 Jul 2023 2:47am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP 7 Jul 2023 2:39am Your parcel is at our depot ready for delivery Blenheim Ind Est, NG6 8YP 6 Jul 2023 11:44am As requested, your parcel will now be delivered to your neighbour on Fri 07 July 2023 6 Jul 2023 10:48am We missed you. Your driver Rommel won't be back today but we'll be back Fri 7 July with your parcel Blenheim Ind Est, NG6 8YP 6 Jul 2023 8:08am Your parcel will be with you today between 11:25 and 12:25 Blenheim Ind Est, NG6 8YP __________________ I am Kevin, the car is my Viking shield-maiden, Lagetha! 2000 Rover 75 1.8 Classic SE in Moonstone Green/Black Leather seats and Sandstone Beige Interior (purchased 10 April 2022) 2002 Rover 25 2.0 IL TurboDiesel - gone but not forgotten, you can follow Deric's adventures on YouTube at Boaty's World and Project Nigel. AllegroMan is restoring Deric now. (Owned 25/10/2022-15/05/2023)

9th July 2023, 22:31	#3
Arctic Give to Learn Freelander 2 Join Date: Aug 2010 Location: West Midlands Posts: 18,807 Thanks: 1,155 Thanked 6,407 Times in 3,874 Posts	I will only send out a parcel with Royal mail, or parcel force even then sometime you worry a little, and i will only send the parcel signed for, yes it's a bit more expensive, but at least you have a good chance. My wife sent back two phones recently using Hermes now Evri, both went walkies, she complained to Amazon whom refunded the money right away and chased the couriers driver. __________________ Arctic Givology Learn to Give Everything is Achievable ad altiora tendo. Check out our Nano meet dates http://www.midlandsnanomeets.co.uk/ http://www.the75andztclub.co.uk/index.php?thepage=howto " You do the work , we supply the expertise "

11th July 2023, 14:00	#7
onceaknight Regular poster Rover 75 Join Date: Jul 2019 Location: Antrim Posts: 77 Thanks: 1 Thanked 12 Times in 11 Posts	Evri. I had the same problem with Evri not to long ago. Instrument cluster unit, did not arrive to the destination. I had to fork out for a new unit. It was a great thanks for rick-sta and hogweed that my trouble were resolved. In future Ill stay with Parcel Force or the Post Office. Couriers are nothing but HIGHWAY MEN.

10th July 2023, 18:09	#4
xsport Posted a thing or two rover 75 club se Join Date: Apr 2011 Location: Leicester Posts: 1,741 Thanks: 358 Thanked 419 Times in 310 Posts	Yes royal mail has its faults , but i found them the best. I have used DPD and found them pretty decent , but expensive for their top deliveries. Royal mail do have a good complaints portal which is very good and does put you first , as a customer. Royal mail every time for me , EVRI and YODEL may be a lot cheaper but their delivery employees are not , on the whole .. professional. At the end of the day . you get what you pay for .. usually , but all are fallible and there will always be a certain amount of risk involved whoever you use .

10th July 2023, 18:17	#5
Martin Butler Loves to post MGF1.8 Join Date: Sep 2021 Location: St Leonards Posts: 381 Thanks: 46 Thanked 72 Times in 49 Posts	Well, DPD, managed to deliver a tyre i had ordered online to completely the wrong address wrong post code, i only found it because i was walking past this address where they left it, by the kerb, i thought, that's strange, so i looked at the label, and it was my tire the address label clearly stating my address, luckily i knew someone who lived across the road, and we took it, put it safe,