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Old 10th January 2016, 17:12   #1
aircub
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Default NAVALL 3 & DVR Camera - Not working.

Tourned on my DVR camera via the app today to check the files and I have the following on the screen.



The camera is powered, but I have 3 solid lights.



I checked the side button and it came off of the camera, although I can get it back on it does not stay fixed, has this caused the camera to stop working ?

Are there any better cameras that work with the Navall 3, because to be honest this is a real cheap bit of equipment.
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Old 10th January 2016, 20:21   #2
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Originally Posted by aircub View Post
Tourned on my DVR camera via the app today to check the files and I have the following on the screen.



The camera is powered, but I have 3 solid lights.



I checked the side button and it came off of the camera, although I can get it back on it does not stay fixed, has this caused the camera to stop working ?

Are there any better cameras that work with the Navall 3, because to be honest this is a real cheap bit of equipment.
Sigh. Please send it back Karl. We will check it out . Sold 100`s of the DVR cameras and working well AFAIK ! I think there was 1 only replaced
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Old 10th January 2016, 20:31   #3
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Sigh. Please send it back Karl. We will check it out . Sold 100`s of the DVR cameras and working well AFAIK ! I think there was 1 only replaced
Sean,

After all that has happened I am happy that my main unit is now functioning as expected. The camera failing is the least of my worries.

I am not going to be able to get it out for a couple of weeks due to holidays.

Karl
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Old 11th January 2016, 11:01   #4
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Originally Posted by aircub View Post
Sean,

After all that has happened I am happy that my main unit is now functioning as expected. The camera failing is the least of my worries.

I am not going to be able to get it out for a couple of weeks due to holidays.

Karl
Just above the three lights on the camera there is a recessed reset button.
With the unit powered up use a paper clip and push the button and see if the camera then works
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Old 11th January 2016, 11:15   #5
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Jeff. Many thanks for that in away at the moment but will try it before Attemting to remove it for return
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Old 15th January 2016, 15:35   #6
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Jeff & Sean,

The camera is working again. I did the reset as per Jeffs instructions, no difference, so decided to have a quick look at the back of the Navall 3 to check connection and they were fine. One last option was to remove the plug and and reseat, still nothing so unplugged the whole unit and reseated the plugs and hey presto all working again.

Can only assume that this was a internal issue with the Navall that could only be cleared by removing ALL power..

I have refitted the end cap, it just needs a good twist to lock it.
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