Why is Ebay so messy?

reworht · 26th February 2013, 16:04

Sold (or thought I had

) my elderly caravan via Ebay - I was totally honest, advertised it as "useable, but damp" specified where the damp was, and included the words "for spares or repair" in the advert title. Starting price £350 - went for £460 - and then the problems begin.
Buyer is trying to argue that because I described the water supply, gas hob, fridge and 12 volt / 240 volt electrics/charger system - as "fully working" (which they are!) - then I should supply him with:

A gas bottle
A mains hook-up lead
A 12 volt leisure battery
12 volt water pump (submersible type, not built-in)

.... as without those items, they "are not fully working"
... and he feels it would have been a nice gesture to include the fresh water Aquaroll too!
To be fair, I didn't specify in the advert that they WEREN'T included - but neither did I specify that they WERE

Am I being tight - or is he expecting too much

MrDoodles · 26th February 2013, 16:06

Quote:

Originally Posted by reworht

Sold (or thought I had

) my elderly caravan via Ebay - I was totally honest, advertised it as "useable, but damp" specified where the damp was, and included the words "for spares or repair" in the advert title. Starting price £350 - went for £460 - and then the problems begin.
Buyer is trying to argue that because I described the water supply, gas hob, fridge and 12 volt / 240 volt electrics/charger system - as "fully working" (which they are!) - then I should supply him with:

A gas bottle
A mains hook-up lead
A 12 volt leisure battery
12 volt water pump (submersible type, not built-in)

.... as without those items, they "are not fully working"
... and he feels it would have been a nice gesture to include the fresh water Aquaroll too!
To be fair, I didn't specify in the advert that they WEREN'T included - but neither did I specify that they WERE

Am I being tight - or is he expecting too much

Tell him to jog on and re-list it!

The closer it get's to April, the more money it will make!

Parker · 26th February 2013, 16:09

Buyers expect the world through eBay, I used to sell quite a bit for the business through it but the public expect and because eBay generally weighs in their favour demand more than they ever would if they were shopping in the high street. As a seller if you are not happy, don't sell.

Nige B · 26th February 2013, 16:13

Quote:

Originally Posted by reworht

Sold (or thought I had

) my elderly caravan via Ebay - I was totally honest, advertised it as "useable, but damp" specified where the damp was, and included the words "for spares or repair" in the advert title. Starting price £350 - went for £460 - and then the problems begin.
Buyer is trying to argue that because I described the water supply, gas hob, fridge and 12 volt / 240 volt electrics/charger system - as "fully working" (which they are!) - then I should supply him with:

A gas bottle
A mains hook-up lead
A 12 volt leisure battery
12 volt water pump (submersible type, not built-in)

.... as without those items, they "are not fully working"
... and he feels it would have been a nice gesture to include the fresh water Aquaroll too!
To be fair, I didn't specify in the advert that they WEREN'T included - but neither did I specify that they WERE

Am I being tight - or is he expecting too much

I think you are being reasonable, if you sold a car and stated its capable of 400 miles on a tank of fuel,would he expect it to have a full tank ? If you have to re-list , just point out that the previous buyer refused to buy on the grounds you have stated.At least that way the next buyer will know where they stand and can bid accordingly.Good luck.

GT Courier · 26th February 2013, 16:25

I used to use ebay a lot, I hardly ever use it these days, not worth the agro and ebay always favour the low life buyer...

Makes you wonder why such a company advertises on TV these days, they wouldnt need to if the company was still good.

To my mind it is full of fraud and basically businesses these days...

reworht · 26th February 2013, 16:28

Thanks folks - you've re-inforced what I was thinking

oldcarguy · 26th February 2013, 18:05

Buyers have the option to ask the seller a question, if they choose not to, thats there problem.

myrover2013 · 26th February 2013, 18:11

Tell the guy to go and jump on a hedgehog, sorry hedgehog, no hedgehogs were killed during this post

HarryM1BYT · 26th February 2013, 18:26

Quote:

Originally Posted by reworht

Sold (or thought I had

) my elderly caravan via Ebay - I was totally honest, advertised it as "useable, but damp" specified where the damp was, and included the words "for spares or repair" in the advert title. Starting price £350 - went for £460 - and then the problems begin.

Buyer is trying to argue that because I described the water supply, gas hob, fridge and 12 volt / 240 volt electrics/charger system - as "fully working" (which they are!) - then I should supply him with:

A gas bottle
A mains hook-up lead
A 12 volt leisure battery
12 volt water pump (submersible type, not built-in)

.... as without those items, they "are not fully working"
... and he feels it would have been a nice gesture to include the fresh water Aquaroll too!
To be fair, I didn't specify in the advert that they WEREN'T included - but neither did I specify that they WERE

Am I being tight - or is he expecting too much

Having just sold one myself like that, but not via Ebay...

Those items are never included as part of the sale, even if you buy a new caravan. The dealers call them a starter package and often charge extra for them, or give them by way of a discount. I did state it included the pump, but didn't metion whether it or did not include any of the other items. Having sold it, I then gave several extras like a spare wheel, a stabiliser and a Hitchdrive as a goodwill gesture.

They are the accessories, not something you can just expect to be with a caravan. I would suspect the buyer has had a change of mind on the deal and is looking for a way out of it. My buyer had my old one repaired to his satisfaction, within just a few days - buyer happy, seller happy. Stick to your guns.

wullie480 · 26th February 2013, 18:37

The buyers chancing there arm with you.
You could always second chance offer it to the next highest bidder or relist as already advised.

Just explain why the highest is refusing to take it.

Sounds as though you listed honestly & the guys just trying to get you to fund what he needs to get it up & running.
Just be lucky he's not wanted the car included to tow it with.

26th February 2013, 16:04	#1
reworht This is my second home Honda HR-V 1.6 i-DTEC SE Navi 5dr Diesel Hatchback Join Date: Apr 2012 Location: North Yorks Moors Posts: 14,446 Thanks: 782 Thanked 2,156 Times in 1,497 Posts	Why is Ebay so messy? Sold (or thought I had ) my elderly caravan via Ebay - I was totally honest, advertised it as "useable, but damp" specified where the damp was, and included the words "for spares or repair" in the advert title. Starting price £350 - went for £460 - and then the problems begin. Buyer is trying to argue that because I described the water supply, gas hob, fridge and 12 volt / 240 volt electrics/charger system - as "fully working" (which they are!) - then I should supply him with: A gas bottle A mains hook-up lead A 12 volt leisure battery 12 volt water pump (submersible type, not built-in) .... as without those items, they "are not fully working" ... and he feels it would have been a nice gesture to include the fresh water Aquaroll too! To be fair, I didn't specify in the advert that they WEREN'T included - but neither did I specify that they WERE Am I being tight - or is he expecting too much __________________ [SIGPIC][/SIGPIC] Rodney - you plonker! ... but more commonly known as Rod !

26th February 2013, 16:09	#3
Parker This is my second home Jaguar XJ 3.0 V6 Auto (X350) & Hyundai Tuscon 2020 Join Date: Oct 2008 Location: Bridgend Posts: 10,342 Thanks: 69 Thanked 559 Times in 356 Posts	Buyers expect the world through eBay, I used to sell quite a bit for the business through it but the public expect and because eBay generally weighs in their favour demand more than they ever would if they were shopping in the high street. As a seller if you are not happy, don't sell. __________________ http://www.the75andztclub.co.uk/foru...a585a72d1c.jpg "The only thing to do with good advice is pass it on. It is never any use to oneself" SOME VERY USEFUL LINKS SIMPLE DOOR MIRROR REPAIR FITTING CROFT DOOR FINISHERS FORUM RULES CLUB SHOP Last edited by Parker; 26th February 2013 at 16:14..

26th February 2013, 16:28	#6
reworht This is my second home Honda HR-V 1.6 i-DTEC SE Navi 5dr Diesel Hatchback Join Date: Apr 2012 Location: North Yorks Moors Posts: 14,446 Thanks: 782 Thanked 2,156 Times in 1,497 Posts	Thanks folks - you've re-inforced what I was thinking __________________ [SIGPIC][/SIGPIC] Rodney - you plonker! ... but more commonly known as Rod !

26th February 2013, 18:37	#10
wullie480 This is my second home 1 Join Date: Dec 2010 Location: Banned Posts: 5,196 Thanks: 528 Thanked 1,022 Times in 786 Posts	The buyers chancing there arm with you. You could always second chance offer it to the next highest bidder or relist as already advised. Just explain why the highest is refusing to take it. Sounds as though you listed honestly & the guys just trying to get you to fund what he needs to get it up & running. Just be lucky he's not wanted the car included to tow it with. __________________ [SIGPIC][/SIGPIC]

26th February 2013, 16:25	#5
GT Courier I really should get out more....... Billy No Car Join Date: Dec 2010 Location: Bournemouth Posts: 2,326 Thanks: 70 Thanked 56 Times in 40 Posts	I used to use ebay a lot, I hardly ever use it these days, not worth the agro and ebay always favour the low life buyer... Makes you wonder why such a company advertises on TV these days, they wouldnt need to if the company was still good. To my mind it is full of fraud and basically businesses these days...

26th February 2013, 18:05	#7
oldcarguy Posted a thing or two Rover 75 Conn SE Tourer Join Date: Aug 2011 Location: Driffield Posts: 1,952 Thanks: 27 Thanked 151 Times in 125 Posts	Buyers have the option to ask the seller a question, if they choose not to, thats there problem.

26th February 2013, 18:11	#8
myrover2013 Posted a thing or two ROVER 75 CONNOISSEUR SE in copper leaf red Join Date: Feb 2013 Location: NORWICH Posts: 1,527 Thanks: 510 Thanked 134 Times in 111 Posts	Tell the guy to go and jump on a hedgehog, sorry hedgehog, no hedgehogs were killed during this post