KV6 oil filter v. low price - Page 2

SD1too · 19th June 2024, 17:31

At lunchtime today I received an e-mail from Halfords confirming the cancellation and refund of my order. Then at 5.30 pm the collection branch at last telephones me, saying he is "looking at cases". It's clearly just an administrative chore to them. They have no interest in customer satisfaction or repeat business. It's all the same whether you buy or cancel, Halfords doesn't care.

Simon

dave lincs · 19th June 2024, 20:07

Quote:

Originally Posted by SD1too

At lunchtime today I received an e-mail from Halfords confirming the cancellation and refund of my order. Then at 5.30 pm the collection branch at last telephones me, saying he is "looking at cases". It's clearly just an administrative chore to them. They have no interest in customer satisfaction or repeat business. It's all the same whether you buy or cancel, Halfords doesn't care.

Simon

I have just got some for £3 each if you need any Simon also Crossland ones

Dave

SD1too · 20th June 2024, 08:00

Thank you for your kind offer Dave but I've just changed my oil and filter anyway, the Halfords order was for next time. Sadly after reimbursing you for the postage I'd be spending more than Euro Car Parts price of £6.09 which I can collect free of charge.

Thanks again for the offer though.

Simon

19th June 2024, 17:31	#11
SD1too Doesn't do things by halves Rover 75 2.5 Connoisseur Auto (1999) Dealer launch model. Join Date: Mar 2007 Location: Former Middlesex Posts: 20,621 Thanks: 1,587 Thanked 3,749 Times in 3,181 Posts	At lunchtime today I received an e-mail from Halfords confirming the cancellation and refund of my order. Then at 5.30 pm the collection branch at last telephones me, saying he is "looking at cases". It's clearly just an administrative chore to them. They have no interest in customer satisfaction or repeat business. It's all the same whether you buy or cancel, Halfords doesn't care. Simon __________________ "Whatever is rightly done, however humble, is noble." Sir Henry Royce.

20th June 2024, 08:00	#13
SD1too Doesn't do things by halves Rover 75 2.5 Connoisseur Auto (1999) Dealer launch model. Join Date: Mar 2007 Location: Former Middlesex Posts: 20,621 Thanks: 1,587 Thanked 3,749 Times in 3,181 Posts	Thank you for your kind offer Dave but I've just changed my oil and filter anyway, the Halfords order was for next time. Sadly after reimbursing you for the postage I'd be spending more than Euro Car Parts price of £6.09 which I can collect free of charge. Thanks again for the offer though. Simon __________________ "Whatever is rightly done, however humble, is noble." Sir Henry Royce.