KV6 oil filter v. low price

[SD1too]

At lunchtime today I received an e-mail from Halfords confirming the cancellation and refund of my order. Then at 5.30 pm the collection branch at last telephones me, saying he is "looking at cases". It's clearly just an administrative chore to them. They have no interest in customer satisfaction or repeat business. It's all the same whether you buy or cancel, Halfords doesn't care.

Simon

[dave lincs]

Originally Posted by SD1too

At lunchtime today I received an e-mail from Halfords confirming the cancellation and refund of my order. Then at 5.30 pm the collection branch at last telephones me, saying he is "looking at cases". It's clearly just an administrative chore to them. They have no interest in customer satisfaction or repeat business. It's all the same whether you buy or cancel, Halfords doesn't care.

Simon

I have just got some for £3 each if you need any Simon also Crossland ones

Dave

[SD1too]

Thank you for your kind offer Dave but I've just changed my oil and filter anyway, the Halfords order was for next time. Sadly after reimbursing you for the postage I'd be spending more than Euro Car Parts price of £6.09 which I can collect free of charge. Thanks again for the offer though.

Simon

[grivas]

Originally Posted by SD1too

Crosland seemed to disappear from the scene many years ago but Euro Car Parts has bought and re-launched the brand and I have it on good authority that this is where Halfords gets them!

The same filter direct from ECP is £6.09.

Simon

Crosland Filtration was based in Nottingham, UK. Long closed down the entire factory lay closed for a considerable time, they now manufacture in India i believe, the original filters were excellent quality.