some of the others are not much better. even asking for proof of purchase cost of a second hand part sale that you may have bought second hand years ago. taking months to investigate the loss.they dont want to payout and will use any excuse not to. in most instances these parcels are left at the depot undelivered still with their adress labels intact as they cannot cope with volumes. then after a month they go to the tip. there were photos on here about this scandle. ... enough said. ...
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