Quote:
Originally Posted by Nantwich 75
Was expecting some parts today from Euro Car Parts for my wife's Zafira to be delivered by DHL.
At 16.31 I received a text message to say they had attempted delivery, in the same instance I received an email saying the same.
It seems no-one was home, strange that as the Zafira is on axle stands on my drive which is at the front of the house. In addition I was working on the Zafira at 16.31.....
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I had similar before Christmas, twice with the same company/parcel, can't remember which company it was. I emailed a complaint explaining that both days there had been at least 5 people in the house, and no one heard the bell or anyone knock. I also stretched the truth slightly, offering to send CCTV footage from the time of the claimed attempted delivery. Remarkably the parcels arrived the next day without a problem.