I was with them years ago, had a cam-belt tensioner fail and jump some teeth, it was late, they sent a local recovery guy in rigger boots and hiviz, who didn't seem to have a clue.
he kept cranking and cranking whilst squirting easy start until it locked solid, then he left it, and they sent a flat bed. (2 hours later)
I complained to the AA, they sent me £50 voucher after leaving the car outside my house for 2 days (I had full cover and wanted it recovering to work).....
If he has checked the timing I would have gotten away with a new belt/tensioner instead I had to have 8 new valves, a head skim and about £500 worth of labour, none of which they would admit too....and the car has never run properly since
Ive been with the RAC for 12 years and they have always been great.
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