Quote:
Originally Posted by mbonwick
How hard have you tried to get EE to match that offer?
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Not very tbh! Thing is, I don't really want to change my phone, I'm just being pushed into it by the broken button!
Quote:
Originally Posted by mbonwick
What you need to do is call them, and instead of asking for "Upgrades", ask for "Retentions" or say "I'm thinking of leaving because I can get a better deal elsewhere".
Those people have a lot more leeway to give you a better deal, especially if what you've seen is also with EE.
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I have heard this, but I'm useless at haggling and also hate having to deal with folk on the phone, which is why an online upgrade appeals!
I've been doing a bit more research since I posted, and have found that I can convert my current pay monthly EE SIM to a PAYG on the same network, keeping the same number. Then I can get the new contract and change back, so a
little easier than I thought!