[Arctic]

Brian were they cream hobnobs or chocolate hobnobs & are they decent dunkers I myself had to wait in all day for Virgin to send me a new set to V6 Tivo box as the 6 month old one threw a wobbly last Saturday morning, fitted that after our tea about 18.15.

Phoning up about getting a replacement V6 box from Virgin was a great treat it only took me the best part of 40minutes to get through to someone, then it was a person in India talking it over with him for another 30 minutes only to be told turn the set top box off wait 3 hours and if it is not working phone us back, I knew right away I would be doing the same 3 hours later.

Same again another chap in India tried to give me the same clap trap, after 25 minutes he decided I needed a new set top box sending out, I told him and the chap before it was the box it's self not the line Tuesday he said is best we can do for you, I said to him is it being sent from India No sir it will sent from the UK.

Phoned Virgin up Monday to tell them my contract is up and I would be ringing in Wednesday to either renew my contract if I get a good deal or be jumping ship so I will see what tomorrow brings.