You'll almost certainly get rung up by a very professional arbitrator who will ring each party in turn to try and get you to agree a compromise and avoid going to court. You've got to give way a bit to get anywhere but I've been reasonably satisfied in the two times I've gone through the process. The court fee gets added to the claim.
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Rover 75 Tourer Conny 2002 remapped 160 auto, R75 V6 2.5L auto Connoisseur 2003
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