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Old 6th May 2017, 15:42   #1
aircub
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MG-ZT Cdti 131

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Default Tomtom & Eclipse - Not Compatable

After many emails to and from Tomtom I have received the following:-

This is Katie again from TomTom Customer Support Team.

Karl, I have now discussed this with our 2nd line team and they have informed that this in car set is built of the RK3188 chip -- our software ( designed for MOBILE PHONES ) does not support this special chip.

Hence, as of now there is no way to get this working on your in car system.

I will forward this feedback to the product development team who decides the features to be implemented in our products.

We look forward to customer feedback as an initiative to improve our products and services. Your comments will be used in the evaluation and development of current and future product features.

We value our customers and ask you to please feel free to continue to provide feedback about our services.
If you have any further questions or would like to discuss this matter further, please feel free to contact me anytime.

Many thanks for your time and consideration.

With Kind Regards

Katie
Customer Service Representative
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