I was over £400 in credit with Oneselect when I last checked which I think was just a few weeks ago in November. I recall ringing them because of difficulty submitting online readings at the time but having just logged in to my account with them there is scarce financial info now on display. Only my regular monthly bank payments are now on display which is rather worrying as Ofgem has posted that all account credits are safe and will be repaid. But how will we know if the correct amount is repaid to us if the running balance and usage info is not now visible.
Worrying times at the worst part of the year for many if not most of us.