Quote:
Originally Posted by Bolin
As for somebody getting a parking ticket, I would be amazed if they even acknowledge your letter
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Might be worth a punt as PE once contacted me to complain about my patronage of Aldi. I referred it to Aldi and asked how it wished to proceed and in light of my most recent shopping receipt from it at the time and who knows, maybe local alternatives to its services too, the matter was closed. Granted that some elements of the public payroll are well up themselves and would be ill-advised to give up their day job but there are some decent and able people among them who believe in delivering good service and fair play.
I know or I suspect that I know what you mean re the NHS response when questions arise about service and patient outcomes. In fairness I suspect that the response is often cash driven by the bean counters back-of-house so to speak and not necessarily what those at the sharp end would wish.