Quote:
Originally Posted by Dawn
Got so fed up of resetting my hub every day I just spent all night on the phone to them. What a right bunch of cowboys! They booked me in for Friday, then it comes through as next Friday when I distinctly told them I was on holiday. Back on the phone talking to a computer for 15mins to get to a human...pathetic! If I don't like what they say I'm cancelling it. It's been great until about two months ago, and now its patchy and they know it.  |
We're still doing the superhub re-set on a daily basis too as the wi-fi still isn't right.
They re-set the frequency inside the hub (apparently there are 16 frequencies) just in case there was a conflict with other sources, it worked OK for a day then it's back to constantly dropping out again, everything that's connected via an ethernet cable is perfectly fine, just the wi-fi that's giving jip.