Quote:
Originally Posted by Arctic
Hi Matt.
I have often wanted to purchase some items from you, but one of the reasons I have not is that you have no Phone contact number, I am sure this would be beneficial to both the customer and yourself/company.
There are so many cheap tariffs about now that the cost to you would be minimal, also it would be the customer ringing you not the other way round, are you at any time going to add the phone number to your great service  if so then my mind would be changed. |
Still working on it - I'm out of the office more than I'm in, and without being able to look up part numbers / check stock / check on courier tracking etc.
Looking into if I can get the business partner to deal with that side, it's a work in progress. Cost isn't the issue - it's being able to provide consistent support without having endless callbacks to do.
Quote:
Originally Posted by Si-monogram
I myself have sent a message re the mg7 units but as yet no reply. As Steve says, a phone of some description would be a good call (pardon the pun).
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To be fair, you sent the message on Friday night at 9PM and I replied before 1PM on Monday - that's less than 4 working hours.
Wouldn't say that's too bad...
I have a family and other commitments outside of work, so over the weekend I tend to not be around so much.