The 75 and ZT Owners Club Forums - PAYG mobile phones!

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PAYG mobile phones!

I got a smart phone a few years ago primarily to use in the car if I needed to contact someone.
I could never suss out how to answer a call on the damn thing :eek::D & lately when I've tried to use it I was getting "calls from this number are barred" message :shrug:
I have over £12+ credit on it remaining so I emailed ASDA a few days ago to find out what's happening, Still waiting on a reply :mad:.

Looking online last night it looks like the credit is time limited to six months :devil: Never knew such a thing existed:shrug:

get yourself a smart phone and sim / or just a sim only contract from talktalk they do smartphones from 14 quid a month rgds mark

As far as I am aware all PAYG contracts have a time limit on the credit and it is usually six months. Also, a call has to be made every 90 or so days in order for the SIM to remain active.

There may be some PAYG contract where the above does not apply but it does in all cases of which I am aware.

You could try calling the number and that will indicate whether the SIM is still active.

Quote:

Originally Posted by markypicks (Post 2727673)

get yourself a smart phone and sim / or just a sim only contract from talktalk they do smartphones from 14 quid a month rgds mark

Hi Mark, I don't really want a contract as I rarely use it. I'll wait on ASDA's reply to see what's what first.:}

Quote:

Originally Posted by mss (Post 2727685)

I'll look into that. If ASDA turn around & say my phone number is non existent any longer & I've lost my £12+ credit :mad: I'll be a bit pee'd off, If I get another SIM I'll have to remember to use it periodically to keep within the credit time limits. :o

Quote:

Originally Posted by mss (Post 2727685)

It depends who is the provider
:smilie_re: https://kenstechtips.com/index.php/p...-credit-expiry

I think Asda is in bed with EE.

Quote:

Originally Posted by Dorset Bob (Post 2727694)

It depends who is the provider
:smilie_re: https://kenstechtips.com/index.php/p...-credit-expiry

I think Asda is in bed with EE.

Thanks for the list. It appear that all the main mobile operators have an expiration limit - most 6 months and a few 9 months.

As for being "in bed", I think what you meant to say was that "ASDA mobile operates as an MVNO on the EE network" but that will not be relevant here as the limits we are discussing are configured at the MVNO service layer. :p::D

Yeah! Just got a reply from ASDA and they're going to re-instate my number.

"Thanks for your email about your handset not working. I’m sorry you’re having issues with this however, I am glad you have brought this to my attention so we can investigate your query.

I’ve looked on to your account and I can see your handset has been restricted due to no chargeable service used within 180 days. The reason this has happened is because if a mobile number is not kept active is starts to go down the route of being disconnected. The first step is restriction, which stops all outgoing services. The second step would be to suspend the number, which would remove all credit on the account and stop all services. The third and final stop would be to full disconnect the number for it to be out up for recycling.

I’m pleased to let you know that because your number is only restricted I can re-activate this for you and re-instate all your services. Once re-activated it can take up 24 hours for all services to be back on the network. What I will need you to do is turn off your handset, remove your battery for a few minutes then restart your handset.

To prevent this happening again you will need to use a chargeable service before every 180 days. You can either use a call, a text or open a data connection.

ust to remind you our rates are 8p per minute, 4p per text and 5p per MB of data. You can check your balance at any time by texting ‘BAL’ to 2732 or ring 2732. Both these services are free.

Thanks for taking the time to contact me. I trust the information I have provided resolves your issue. If you need any further help, please don’t hesitate to contact me.

Kind regards

James Morrison
Asda Mobile"

Quote:

Originally Posted by Lancpudn (Post 2727701)

Yeah! Just got a reply from ASDA and they're going to re-instate my number.

"Thanks for your email about your handset not working. I’m sorry you’re having issues with this however, I am glad you have brought this to my attention so we can investigate your query.

To prevent this happening again you will need to use a chargeable service before every 180 days. You can either use a call, a text or open a data connection.

ust to remind you our rates are 8p per minute, 4p per text and 5p per MB of data. You can check your balance at any time by texting ‘BAL’ to 2732 or ring 2732. Both these services are free.

Thanks for taking the time to contact me. I trust the information I have provided resolves your issue. If you need any further help, please don’t hesitate to contact me.

Kind regards

James Morrison
Asda Mobile"

Excellent. That's a good informative response from ASDA.

Most operators do have a quarantine period during which they retain the number in a quarantined pool in case it needs to be reassigned to the original subscriber.

A bit confusing though.
To ask Asda the question and get a reply from Morrison. :D

Edit
I just realised that anyone North of Watford won't get that. :o
Morrisons is a large supermarket chain in the South. ;)

Anyway, I like his music though. :getmecoat:

Quote:

Originally Posted by Dorset Bob (Post 2727708)

LOL Van or Jim? :D