Virgin Media. Problem
 

Any one on here got Virgin Media, are you having problems recording, and no TV Guide.

Rev

No problems with their Tv guide here but i don't use their Tivo box so can't help you with the recording problem. You could try their faults status page to see if there are any issues in your area


https://my.virginmedia.com/faults/service-status

I have just internet off them and its a pain recently. I have to keep switching the hub off some days three times to get wifi.

We have had Virgin Media since it was Telewest (30) years ago? Got the full 200meg internet and the new TiVo box. We are in Colorado Springs and can access TV control from here!

Hi. Switch your box off at the power, leave switched off for about 2 minutes then power up the box this resets the box, if this does not work then contact viergin media for a replacement box. Hope this helps.

Check your service status

https://my.virginmedia.com/faults/service-status/

Virgin media is great when its working unfortunately when we found it had a lot of down time so we changed to bt.

We've had the Virgin Media basic TV/landline/broadband package from the get go and had great service with them but as regards to the broadband it's been very patchy lately. It keeps dropping in & out or stopping altogether for minutes to hours at a time.:mad:


According to their website they know about the TV problems and are trying to rectify the problems in my area. must be the heat!:p:


I've been doing a broadband speed test everyday for the past few weeks to keep a check, looks OK today. :}


http://www.speedtest.net/result/7476994426.png

Got so fed up of resetting my hub every day I just spent all night on the phone to them. What a right bunch of cowboys! They booked me in for Friday, then it comes through as next Friday when I distinctly told them I was on holiday. Back on the phone talking to a computer for 15mins to get to a human...pathetic! If I don't like what they say I'm cancelling it. It's been great until about two months ago, and now its patchy and they know it. :(

We're still doing the superhub re-set on a daily basis too as the wi-fi still isn't right.:devil:
They re-set the frequency inside the hub (apparently there are 16 frequencies) just in case there was a conflict with other sources, it worked OK for a day then it's back to constantly dropping out again, everything that's connected via an ethernet cable is perfectly fine, just the wi-fi that's giving jip.